Leave a Review OFBank Mobile Banking
Too much down time/ Cannot contact customer service
Hi. First, I am grateful that there is a digital bank for OFWs. The opening of the account was very smooth. I find this very helpful especially I needed to open a Philippine bank account as I am currently renovating our home.
However, there is so much downtime. This is very nerve wracking especially when you transferred money from abroad and suddenly you cannot access your OFbank application.
Also, in the last 30minutes I have been waiting for someone to answer their customer service hotline. This is an international call that is causing me a lot. Another disappointing point.Show lessCamsFF
Useless app
Waste of time. No one is approving the request.mjuntado
No access to funds; frequent downtime
Signed up to this. Received confirmation email saying account is activated — but that’s the most response you’ll receive. I had money deposited to my account but which I had not been allowed access to transfer. The app says to allow 24 hours for activation, but it’s been more than 3 weeks now. They don’t reply to emails. After reading the comments on one of their social media pages, these seem to be the theme: users facing access issues with no or inaccurate automated explanation, no announcements either on their channels on said issues, and complete non-response to emails. And these are when you are able to login — half the time, the app shows up one error or another that prevents you from connecting at all.Show lessTheinfiniteguest
thanks!
Super bilis i loved this app. Great for all ofw working abroad I recommend this. Fast easy 24/7 I can used this mobile bank to transfer send money back home. Regarding deposit an hour or less you can received your money. Keep it up!sikwate
No OTP received
No one time pin receivedvalentinos all of us
OTP does not work
I never received my OTP through my mobile number thus I was unable to make an account.bisayakaayoko
No OTP sent
No OTP sent to my Canadian numberPrime_11
SCAM
Please do not download if you don't like to be scammed.mesurename
Not working
I was able to download the app in Canada but it does not send me OTP on my phone. I tried to uninstall and reinstall few times but still not working.cami882014
Far below competition.
The bank is branchless but offers a brick & mortar interest rate of 0.1% this is far from the competition of 2.5-2.6%p.a. They started to charge transfer fee while competition remain free til end of 2021. This is a typical Landbank in disguise. If you don’t like transacting with the slow LB-stay away!Show lessVinP410
