Leave a Review Unlocator VPN
It’s unusable!
Had this VPN for years and it worked fine most of the time, but recently it has become pretty much unusable. Half of the locations time out and the other half is super slow. I’m switching to a different VPN!bootoff
Developer Response
Hello there, We are very sorry to hear that! Please contact us at support@unlocator.com so we can resolve any issue you are experiencing as soon as possible.New customer
2023 Update - whoever was involved in the improvements UnlocatorVPN has made over the past 6 months needs a raise. Works perfectly now and have no issues connecting or disconnecting if needed. Traveling between countries (US, Korea, Japan, Philippines) without VPN issues is simply awesome! Thank you! Highly recommend to anyone traveling abroad. 5*
2021- Just purchased 2 year plan. Had no problems for the first hour. Tried to add it to my other devices and was unsuccessful. Turned off my iPhone and iPad (which were running fine) to see if there was any issues with them being on at the same time and now I can’t connect at all. It says to check my Internet connection. Still trying but feels like a complete waste of $120.Show lessDondebyO
Developer Response
Hello there, Thank you so much for the good review! We appreciate it a lot! We are always working on new updates to improve our users experience while using our services, and we hope that the new updates and features that we will add to the Unlocator services in the future will impress you and assure your satisfaction with our services. And if you need any assistance, please feel free to contact us at support@unlocator.netWorks as advertised and with multiple devices
I used a great discounted subscription and glad I took it. I like that it comes with smart DNS too. And good support, had a hitch and they actively worked to resolve quickly.pitix
Developer Response
Hello, thank you for the good review! If you need any assistance with our services, please contact us at support@unlocator.net.Great Speed
VPN connection is pretty fast. I leave it on for days on end, without ever noticing a drop in speed.Ahmad Abdulal
Developer Response
Hello, thank you for the good feedback! We are glad to see that you are satisfied with our service. If you need any help with our service, please contact us at support@unlocator.com.VPN
Good but Some apps can't be blocked.Goran Filipovic
Waste of money
Really? I paid 10 dollars just so I could wrestle with the app not even recognizing that I have an email account connected to my subscription? How is this service so primitive that I couldn’t even get to that point? Don’t waste your time/money. Website for support doesn’t work at all, nobody can help, reviews are artificial and useless.Show lessElectro Junky
Developer Response
Hello, we are really sorry to hear that you had a bad experience using our service! Please contact us at support@unlocator.net so we can help you fix this issue and we'll do our best to assure that the service works flawlessly for you as intended.Completely Unusable
1) slowest VPN ever used, can take up to half a minute to load simple pages that take a split second when not connected 2) torrent client (an issue with almost no other VPNs) can’t download at all 3) they say their DNS thing bypasses blackouts like MLB, not true 4) customer support takes many days (average 2-3) for a simple responseShow lessNJacuguy
Developer Response
Hello, we are really sorry to hear that you had a bad experience using our service! Please contact us at support@unlocator.net so we can help you fix these issues and we'll do our best to assure that the service works flawlessly for you as intendedTerrible billing practices, unauthorized charges
Cancelled my service because their DNS always fails on weekends so I can’t use any streaming services. I switched to another provider. After cancelling, and when my subscription ended, I started to get “come back” emails with discount codes. Then, suddenly, I get billed again out of nowhere for another year. I had deleted my card info and they still kept it, apparently. I asked to cancel and refund per their policy, and received no response for 4 days. When I started a chargeback with Amex, they wrote to tell me they’d only refund if I stopped the chargeback. Beware, they’re are shady.Show lessHerbcat
Developer Response
Hello, we are really sorry to hear that you had a bad experience using our service and we apologize for the misunderstanding that happened! We assure you that a bug of this kind will not happen again, and if you decide to give us another chance and use our services once again, we'll be very thankful and ready to help you if you run into any issues with our services.Frustrated User
Worke great during trial, then I signed up for six months and app won’t recognize. After several atttempts with customer service saying they will follow up with billling no acccess is the norm!Problems with subscribtion
Had them I’m for over 10 years
Best service ever highly recommendedGl49er
Developer Response
Hello, thank you for the good review! If you need any assistance with our services, please contact us at support@unlocator.net.
