Magic Home User Reviews

Magic Home-Smart Home
Magic Home-Smart Home
Smart Home Plus Co., Ltd.

Top reviews

Really bad

Won’t connect been trying for hour. Always happens when need to reset the light. Don’t waste money and time get the Kasa TP link

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This app has done got on my nerves , I signed up for the app and I put my number in , it told me it’s going to give me a code and then it said It will be sent in 1 hour .. like whattttt

Always says device offline even with full signal

My light has been stuck on red for weeks cause the app won’t work. I have wifi and data the light has a mind of its own. It connects randomly when it feels like it every week for a couple hours. If I’ve chosen a light setting for me to sleep and want to wake up in the morning to find things in my room I can’t reset it to normal because the connection won’t work, and I’m left in darkness. The customer support is awful and I filed the issue nearly a year ago now with no response. Just purchase a light with a remote instead.
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App and bulbs don’t work as they should

I bought one of the bulbs for this app and it all worked as it should, after about 30 frustrating mins of messing about and trying to connect properly. So after a few weeks of working well I bought another bulb, this is when the problems started. I couldn’t connect the second bulb no matter what I tried. I eventually gave up only to come back to it months later (today) to try again. I now have the weird situation where my original bulb works through Alexa but this app can’t find it. The new bulb now works but only through this app!! It’s all a bit of a mess and there seems to be no logical reason for it other than a poor quality product. Great when it works, but there is an inherent risk in relying on it to do that.
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Forced to sign up for account and use their servers

The bulb and phone are on the same network yet the company must log when I turn my light on/off. No thanks!

No longer works - please update!

No longer works

Absolutely hopeless

Unable to add a light bulb. I checked to make sure it was a 2.4hz connection. Bulb was not discoverable. Waste of time

Decent

Pretty good! works well! I think you should make it possible to add up to about 20 custom scenes.

Horrible app

Can’t get the app to connect my light bulb. Waste of timr

Dose what it’s supposed to

Works perfectly fine for me..easy to setup and use.

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