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Impossible to navigate.
They tell you that you can co tact your provider and send them
messages. There is absolutely NOWHERE TO DO THIS. I’ve also tried rescheduling my appointments and that is impossible to request also. They have a calendar where the day you can request a new schedule but when you click on it there are no appointments available at any time. Extremely frustrating!!!Show lessSlow and glitchy
I have used this documentation system for a month and cannot tell you how frustrating it is to be in the middle of documentation only to have it become slow and unresponsive. It regularly happens in the afternoons and intermittently at other times during the day. I can write a paragraph and then I have to sit there and wait for the app to catch up. It may take ten or more seconds to load a single letter. It took fifteen minutes to load a five sentence paragraph the other day.
I have tried all of my devices: phone, tablet, and two laptops. I have also been on a variety of high speed wifi connections. It doesn’t matter.
The lag time and glitchy performance increases the documentation time 4 fold. It should never take an hour to write a SOAP note. The lag time significantly impacts clinician efficiency and is incredibly frustrating for me. If I was the practice owner, I would completely switch platforms based on my experience thus far, it has been that much of a headache. When it works, it’s great, but in my initial experience using this documentation system, it is unreliable and not worth it given the impact to my productivity and efficiency.Show less👍 very comprehensive
After trying to design my own tracking system, I find that this one is a great option in that it allows me to record & track food consumption, water intake, BMs, physical activities, mood, sleep habits, & misc notes, which I will use to record IA (inflamatory arthritis) symptoms & overall well-being. Everything is all in one place 😊. I would like, however, to be able to access documents, such as the Flare Diet, IBD Food Pyramid, and other helpful info referred to in some of the LyfeMD webinars.Show less