ConnectWise Mobile

July 17, 2024

This hotfix address defects with Service Tickets having an option to Add Signature Users can now Add Signature to Service Tickets which will save Sign Off form as an attachment

December 6, 2023

This release contains the following new features and fixes including: 1. New enhancements added to the app: Global search to include History of previously searched tickets Global search to include Opportunities Opportunity sorting options in list view Opportunity List view search bar added Ticket List view search bar added Ability to attach URL in ticket attachments Ticket Filter now allowing for multiple types Misc Schedule Entry and Activities now have a FAB to allow adding Time/Expense entries and Resources where applicable Viewing ticket to update customer updated flag Ticket filters allowing default customizations Added permission errors where needed Allow for deleting contacts 2. Bug fixes include: SSO login over non SSO member already logged in caused app to crash Opportunity filter to view open was showing closed Company ID was getting overwritten when creating new Company Missing Ticket Owners when updating tickets in Mobile app Incorrect Permission error when adding Products to Tickets or when accessing Agenda Search Contacts not giving search results

September 6, 2023

This release contains the following new features and fixes including: New enhancements added to the app: Barcode Scanner for Serialized Pick and Ship Service Ticket Agreement Selection Customizable Side Bar Menu Site Default Mileage to apply to expense Time / Expense Ability to Change Billing Option Products Internal Notes visible in Ticket Disable Editing to Invoiced Product Bug fixes include: Dark Mode Global Search Issue Agreement Added to Product Expense Entry Character Limit Numbers Custom Field Character Limit Editing Misc Schedule URL Attachement in Tickets

July 6, 2023

MFA Login with accepting Token bug fix

June 28, 2023

This release contains the following new features and fixes including: New enhancements added to the app: Add Products to Opportunity Update Ticket Summary Customize Sort on ticket boards Project Ticket Filter by Company View tickets via configuration Activity to use defaults Activity to show Company Name on Calendar Jailbroken Device not supported Bug fixes include: TimeSheet info ribbon to show submitted Expense entry on tickets not applying Agreement SSO login errors Attaching Video crashes app

May 10, 2023

This release contains the following new features and fixes including: - New enhancements added to the app: - Updated App icon Logo and color scheme - Add option to search Closed Tickets in Global Ticket Search - Add ticket owner to Service/Project ticket - Access Submitted Time Sheets/Expense Reports - Show Product Price - Change Site on a New Ticket - Add team tab to Companies - Add extension numbers to contact phone - Ability to add and edit contacts Bug fixes include: - Calendar deletes items when adding new to following day - Calendar shows duplicate scheduled items at first - Schedule items do not show on Calendar after 6:30PM ET, but show on Agenda - Barcode Scanning products adds extra digit to code - Touch ID not accepting of SSO member password - Calendar missing entries for New Zealand members - Limited permission adding resource to ticket

December 5, 2022

This release containing the following new features and fixes: New enhancements added to the app: Delete products from tickets Ticket Status set to not show are now hidden on service board when set to a filter Bug fixes include: Product Billable flag was incorrectly set when added to tickets Custom fields set to Number type did not hold more than 3 values Time Entry company selection Company Notes character limit increased Keyboard was covering notes when typing Agenda issues Time Entries CC field Attachments to tickets Warehouse and BINs selection

September 15, 2022

Bug Fixes to ensure user is able to update tickets with no issue

August 3, 2022

- Time / Expense sheets verbiage updates - Date and Time picker fixed to come up on first click - Attach Configuration to ticket issue fixed

June 13, 2022

Crash fix