Mary Kay® Skin Analyzer User Reviews

Reviews Summary

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Cannot use Front camera

Irritating that we can’t flip to the front camera for self photo. Makes this very difficult to test out and get a feel for prior to use on customer.

Response from developer

Hello! Unfortunately, the front facing camera is not high enough quality to capture an accurate scan.

Bug Fixes Needed

It is very hard to get it to align and take a picture. And then when it does, it tells you there is an error & starts over.

Response from developer

Hi Melisa! Make sure you visit Mary Kay InTouch for best practices and tips to get the quickest and best scan results. To help avoid having to take the picture again, try holding your scanning device still for just a few seconds more. Changes in movement and lighting can affect getting a good scan. If you're still having trouble, please call Sales Force Support at 1 (877) 411-6279.

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