The end of a great device
Somewear previously worked well with decent communication, ok customer service and acceptable satellite coverage. It had some bugs but worked well enough to be safe in the backcountry and was the best device at its price point. On a recent trip, location tracking stopped working and customer service has been nonexistent. Despite several emails and phone calls I’ve been unable to get any support. For a device I count on for safety in the backcountry, this is totally unacceptable. I ultimately initiated a chargeback for the subscription fee and bought a new device.
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