Leave a Review Domino's Delivery Experience
BAD CRASHES FREEZE PHONE
I’ve been experiencing extremely bad crashes with this app today, as well as extreme phone freezing, every time I hit go on a delivery address to go into the Apple Maps, the entire phone freezes and is completely unusable for one to two minutes, and then the app crashes and it’s been doing this all night long. I’ve had to sign back into the app like 15 times tonight, because it crashes each time I take a delivery, and having to wait one to two minutes for the phone to stop freezing is hurting our delivery times.
I’ve tried restarting my phone three or four times when this has happened, phone successfully restart, problem doesn’t go awayShow lessUltraMegaFreshGuy
It stinks
I don’t know where to begin honestly.
It logs you out randomly.
It doesn’t sync with the terminals in the store all the time.
Why does it take so long to load on a modern phone just to get hit with a login screen and additional loading before I can use it. I literally open the app and walk away and do something for a full minute because this app is painfully slow.
Tips don’t always register when you manually input them sometimes. Oh and sometimes when you do manually input a written in tip from a credit card, watch the cash amount. I’ve had that input what I put in the card line and it “doubled” the amount when it should’ve only added for card not both, why would it do that.
This new system works as well as a launch version of Fallout 76. It has potential but jfc what a mess. Whoever is developing this, did you lie on your resume? Good lord this is a badly developed app. Genuinely wish I could give a negative score. This is one of the most poorly designed apps ever and I’m essentially forced into using it or losing my hours with no alternatives to not downloading this nonsense on my phone 🤷♂️Show lessButtersTheSomething
The most embarrassingly awful app
Only 1 star because I can’t post a review without a star. I’ve never seen an app managed by a multi-million dollar company perform so terribly. I feel like I’m walking on eggshells because it always feels unstable.
Never allows me to sign in and when it does, it gets tips wrong, addresses as well. Such a letdown. Whoever works on this app should be embarrassed. It’s a glorified calculator app made for convenience and AT LEAST three times a week it will erase my own record of my tips, not allow addresses to be found, and unable to use the emergency option which is a HUGE PROBLEM.Show lessBatBluth
Love the app, but hate it’s problems
Poor internet, lemme just lag out and crash, but I can handle no internet fine and just show a status at the top of no network.
Trying to call a customer, you’re gonna lose the sounds coming from your phone until you restart the app.
This one’s kind of new, numeric keypad jumps every time you hit a number to enter a tip.Show lessSintease
There are too many issues for a driver
As a delivery driver in Arkansas, this app does not work like it should. For the town I work at, most of the time it’s okay because I’ve lived here pretty much my whole life. But when there’s specific instructions that I can’t see because the receipt has the instructions kind of burns off from the heat and the app refuses to acknowledge that I have a delivery until I’m pretty much at my delivery address, that’s a problem. When I’m randomly logged out for no apparent reason, that’s a problem. When the app doesn’t know where the address is, but Apple Maps and Google maps know exactly where it is, that’s a problem. When I can go from fully charged on my phone to less than 20% in a matter of three or four hours of using this app, that is a severe problem. From being a delivery driver for almost 2 years as of writing this, I have encountered too many problems for these issues to be a problem with the phone I’m using. This is a problem with the software “talking” to the firmware, and as it stands I hate this app because of these issues. If I could get away with not using this app at all I absolutely would never use it.Show lessTaryn Garton
Drivosity
We are spending to much time figuring out why some drivers are tracked and some not. Delivery dashboard does not update the trip score. Why do we need to two maps in the delivery dashboard. Many street speed limits are not updated in Drivosity and the drivers loose points for speeding when they really aren’t. When drivers accidentally go over a pothole points are taken off. When drivers enter a busy street where the traffic is congested and is bumper to bumper, drivers get marked for acceleration and braking.Show lessJuan R Olivarez
So many bugs
This is the worst app for delivering. Randomly logs me out. Then sometimes won’t even let me log back in. It doesn’t know our tips. Sometimes sends you to a house number that doesn’t match the one on the receipt. This should not be required for drivers to use until it is fixed, especially with the insane timing we are expected to complete deliveries in. It’s right there with Vystar’s online banking. Uber eats and door dash driver apps make this one look like an app that was written on a really low budget. If low budget is the issue, the budget needs to be increased so the developers can make it work right. If that’s not the case…. Well when a dominos store employee performs like this, they are fired… just saying…Show lessgoingtowar
Buggy, crashes all the time, stay far away
I am a driver for dominos and we use this app for our deliveries. Horrendous app filled with bugs, frequent crashes at least once a shift.
Whoever developed this should be fired immediately and also whoever decided to force all dominos drivers to use this cancerous app. JUST FIX IT. I can’t believe just how incompetent the developers/management are.
At the very least, Apple themselves should remove this all from the App Store, it has frozen my iPhone completely a few times leading me to do a force restart. Also when I’m using this app it’ll mess with Bluetooth settings in my carShow lessMason A Bishop
Employee Usage
This app has the potential to be FANTASTIC- but it’s lacking in a variety of different aspectics. Tip tracking is a great concept, but not once since the app was launched has it worked. I can’t even manually log the tips in, it just constantly says “We can’t pull up the tip for this order.” It also randomly goes in and out of safe mode, even if my car is not moving. It also just sometimes will not load, and I have to restart the app, regardless of how good my service is. It has so much potential to be great, but it’s awful and annoying at best to use. All of my drivers have similar complaints, and it is hard to require usage of an app when all it does is waste time for my delivery experts.Show lessEmployee9077
Sending messages
The app works great for us at my store, but recently there’s been so many bugs and one of the main ones is we cannot send messages to the app from dispatch. It either does not pop up on their notifications or when they do open it because it came up on their notifications it won’t open a message. They tap on it and it clears the notification but nothing else happens. Don’t know how to fix this.Show lessmdr994
