Sign in issues
App not remembering sign in information
Sorry guys, still not quite there
I think the first glaring issue is that this brand new system can only handle a FOUR (?!) to SIXTEEN character password. In this day in age, the minimum should be 16 characters and maximum should be something along the lines of a 128 character password. Especially when logging into a financial institution, with personal data and potentially tens of thousands in assets.
The other is that I still cannot believe that you can’t view your credit card, make payments, etc. without being redirected out of the mobile app to the desktop website.
I’m hopeful that improvements such as these will be made to help work out the kinks, but given ECCU’s past update history (not frequent at all), I suppose I shouldn’t be too optimistic.
The other is that I still cannot believe that you can’t view your credit card, make payments, etc. without being redirected out of the mobile app to the desktop website.
I’m hopeful that improvements such as these will be made to help work out the kinks, but given ECCU’s past update history (not frequent at all), I suppose I shouldn’t be too optimistic.
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Oh it’s not that bad
Yes if you use a password manager/generator you might have a problem with the 16 character limit. However the app is far better than trying to access the website with a browser. Also, if you allow it to remember your user ID it will go directly to the fingerprint ID when firing it up. That is consistent with Citi and AMEX for example, but not Chase. Need to reframe tab for Bill Pay as text is too small. Hopefully they will get into s flow of updates.
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