Star Trek Fleet Command User Reviews

Reviews Summary

Top reviews

No, just no

Honestly, unless you have a lot of cash spare don’t get involved in this game. Scopely have one purpose, to rinse as much money out of you as they can! If someone spends more money they can do anything they want to you! Ignore the fair play rules and the likes, scopely do not at all adhere to them when dealing with complaints about bullying by massively higher power players. They’ve even set it up so someone with 12m power can kill a player with 500k power, but pretend that there are ways around it when there are not, you’re gonna to lose everything unless you pay tens of thousands of pounds, and if you don’t pay, scopely have a load of corporate responses to try to make it out it’s your fault 🤣🤣
More lies from scopely in their response, you DO have to buy to be able to play the game as they are quite happy for someone with 20 times power to kill players who can’t do anything about it other than shield and run away! Can’t though because whales ships are faster, more likely to have bought cloaks, can tell where your base is and when shields will drop so you can’t mine, do missions, do dailies etc etc etc . Criminal company with either incredibly stupid staff or happy to lie through their teeth
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Response from developer

Hello, "lum75." We appreciate your review and rating. All game styles are welcome in the STFC universe as long as they don't violate our TOS. Despite its existence, ROE is not something we have invented, controlled, or mandated for players. To learn more, visit www.scopely.com/tos/. Although it is completely optional, players can choose to buy goods that speed up game progress. You are not required to buy anything in order to play the game at your own pace. Because of this adaptability, players can tailor their experience to suit their tastes and style of play.

Good game but can be expensive to compete

I liked the game there’s lots of events and stuff to do to keep you busy when you first start but the event can consume a lot of time the more you level up. I’ve joined a good alliance too and can spend some time chatting on the alliance page. I’ve been playing for years but still nowhere near some of the top level players. Probably as I haven’t spent too much it probably works out that I spend over the year probably about the same as buying a game on the Xbox or ps. However if you want to compete with the top players you’ll need to invest a lot of time and money. The game has been refreshed with various upgrades and is always improving as a result. It’s kept fresh a and different events keep appearing. Well it did until the last one Not sure what’s going on with this latest upgrade to include “galaxy quest”cross over? From the inside chat it’s not been received well not sure on out the general pop, what’s next Star Wars cross over- yep I said it 🤔maybes it’s like the old fifa games and the loyalties are too high and we are transitioning into star quest fleet command ?
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Response from developer

Hello "WD-step-counter". Thanks for your review and rating. Please know that purchases are entirely optional and are available so that players can progress quickly in the game if they choose to do so. Players still have the freedom to progress at their own pace without the obligation of making any purchases. For the Galaxy Quest update, we are continually seeking ways to enhance our game, and player feedback is invaluable in this process. While we can't guarantee immediate changes, please know that your suggestions will be carefully reviewed and considered. I will ensure that your feedback is shared with the team, as we are committed to making improvements based on the input from our community. Thank you for helping us shape a better gaming experience.

A flawed game

The overall concept is appealing but the content is hugely unbalanced. Initial progress is now better explained in tutorials, but above level 20 or so you can soon find yourself being attacked by very much stronger players, with your only option hiding your base behind a shield. The game is very much geared towards pay to win players. I have been playing on a free to play basis for over 2 years and have managed to get to L38 so far, but many aspects of the game remain inaccessible to me without buying expensive packs. I don’t mind paying a reasonable amount for a quality game but STFC does not have that quality. It constantly crashes, every update introduces new bugs and system instability and old faults either seem to get ignored or fixed at the expense of other bugs.
The main redeeming feature for me, and which has kept me in the game so long, is the alliance camaraderie which you get in a good alliance.
In summary I would say it is a game you can enjoy, with limitations. Join a good alliance as soon as you can and don’t hesitate to seek advice.
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Response from developer

Hi "Freewheeler". Te appreciate your detailed review. The STFC universe accepts all gameplay styles as long as they do not break our TOS. Although ROE exists, it's not something we've created, regulated, or enforced on players. You may check www.scopely.com/tos/. PVP is an integral part of the game and is in it's nature. There are certain ranges applied during PVP and rest assured that this is working as intended. We appreciate your feedback as we aim to provide a better environment and more enjoyable experience for our players. Please know that purchases are entirely optional and are available so that players can progress quickly in the game if they choose to do so. Players still have the freedom to progress at their own pace without the obligation of making any purchases.

Pay to Play Money Magnet

I’ve been playing the game for well over 2 years, am now ops43. Yes I can say I’ve spent a little on the battle passes and the odd ship / officer but the new changes recently are just greed from the developers. If you want to be successful these days, you need to pay minimum $500 per month to stay relevant or you get left behind and become cannon fodder for those who do spend. Now they have reduced the value of refined materials (needed to level up buildings, ships & research) for materials sms / slb events, so it’s not possible to gain even one tier unless you spend $100 minimum. So the game I loved for so long has now been changed to a bigger cash cow than it was and basically telling those free to play to go find another game. I like many will no doubt drop this game into the delete basket very soon if changes aren’t made for the better for free to play
We’ll adding onto this I’ve reached Ops49 and for the past 2 months have only played two of three times a week for about an hour each time - it’s become monotonous and boring as the drive for more spending is pushed to the player. The arcs have become ridiculously far away from Star Trek obviously designed by people with little idea about the fan base - do Scopley ever listen? No so don’t expect them to - we’re tiny drops in a much larger ocean
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Response from developer

Hello China col! We apologize for the behavior you’ve encountered. One of our top priorities is to ensure a healthy and safe environment in which our players can enjoy the game. Rest assured that we take reports like yours seriously, so please contact us from inside the game as well so we can investigate this further and take appropriate actions. Thank you for your understanding and we'll be waiting to hear from you soon!

Great Game, But

Great entertainment game, but very buggy, crashes constantly. I also purchased a $7.99 pack for a ship + lots of other stuff. I have never paid money for anything in a iPhone game app, however I thought so highly about this game that I thought the developers deserved $, BUT I DID NOT RECEIVE ANY THINGS, no ship or any other stuff that I paid for. This will be the next and last time I will pay for any in app purchases
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Response from developer

Hi "MeToo24Me"Thanks for taking the time to write a review. I'm sorry to hear that you're facing some crashing issues in the game. You can check our FAQ regarding this matter at https://bit.ly/STFCGameCrashes. If the issue still persists after having the required specifications, please reach out to our Support Team at https://bit.ly/STFC-ContactSupport together with the purchase that you didn't receive for further assitance.

The secret

The best way to enjoy this game is to join a good Alliance, there are many toxic groups and childish players that run around killing lower level players, it really helps to have a good team to share advice and support your progress… and some big guns to kick the bullies back

Response from developer

Hello "nzXpat". We appreciate you taking the time to provide feedback and rate our game. If you have any ideas to further improve your experience, we’re all ears. Your insights are vital to our continued efforts to make the game better. PVP is an integral part of the game and is in it's nature. There are certain ranges applied during PVP and rest assured that this is working as intended. We appreciate your feedback as we aim to provide a better environment and more enjoyable experience for our players.

Mobile issues

The game is beautiful and fun to play but be forewarned…they have issues if you are playing on a mobile device. I’m using an Apple iPad Pro…latest software and very strong WiFi. Never had any issues with other games but this one is terrible. The game freezes up, items lose part or all of their values. I have to close the app and restart it constantly. Support suggested that I delete the game and reinstall it. I’ve done that numerous times. I’m currently working with their support to try and resolve the issues but according to others this is systemic to using a mobile device. They encourage you to use a laptop or PC…even give you extra daily rewards if you do. Again this is a beautiful game and I’m doing my best to stay with it. I’ve put a lot of money into it because I do like it. If you are using a laptop or PC don’t hesitate to download the game…you’ll love it. Mobile users beware.
Update:
I have sent dozens of screenshots to support showing them my issues. They insist everything is functioning fine…even though I’m having to delete and reinstall the game daily to just try and play it. Their support knows they have major issues but as long as they’re still bringing in the money they’ll ignore them. Losing players isn’t a problem for them if they still have big spenders. I don’t mind pay to win…I gave them $2k in a short period of time….but if I can’t play the game because of the bugs and they insist nothing is wrong then I’m out of here.
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Response from developer

Hello "Stitches228", we appreciate you sharing your review and rating with us. It's regrettable to learn about the performance issues hampering your gaming experience. To address this, we recommend checking out our troubleshooting FAQ at https://bit.ly/STFCTroubleshooting. If the issue persists despite your efforts, our Support Team is here to assist you again further at https://bit.ly/STFC-ContactSupport. Your satisfaction is our priority, and we're committed to ensuring a smoother gaming experience for you.

The Tesla of Trek Games?

In many respects, this is a great game. Engaging content, great visuals and a large and dedicated gamer community. But this game is like a Tesla car. Full of driving promise, but fundamentally plagued with non-stop issues of quality control and scale.
It’s also an inside joke/lament among those who play STFC that Scopely is more interested in maximizing revenue than addressing player concerns. For example, stability of the iOS version is poor. Frequent crashes often interrupt play (to be fair, these have improved recently). But new bugs accompany every game update and rarely seem to be fixed rapidly.
Scopely periodically acknowledges just how burdensome daily game tasks have become — then promptly adds more (often buggy) content. And with every new feature, F2P progress becomes increasingly challenging.
I should also warn you that the fun and flow of this game is severely marred by interminable transition screens. Get used to messages such as “Preparing” or “Adjusting” as you wait for game screens to load. And that’s if you don’t have to reboot.
If, like the Tesla owner, you can look past the glitchy performance, and can ignore expensive in-game purchases necessary to compete effectively, you will really enjoy this Trek tribute. If not, you will quickly end up frustrated by Scopely’s missed chance to make this a truly epic game, which it has the potential to be.
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Response from developer

Hello, "Alnacoal". Thank you for your honest feedback! We are glad to hear that you like the concept of the game, and we do apologize for the recent instability issues within the game. Our team is aware and constantly working to fix it in future updates. There could be multiple factors that affect the game's stability, causing issues such as crashing and lagging. Kindly visit this link for more details: https://bit.ly/STFCGameCrashes. As for the progression, the packs are optional for players to take advantage of, and we will take note of this to release more economical offers in the future. LLAP!

Entertaining fun but not for everyone

Before commencing play you have to understand this is a minimum hour a day commitment for at least a year before you actually get anywhere. I had no idea what I was signing up for and it’s been a fun 18 months. I have an enterprise and am part of a community in my alliance where we chat away. Many players are retired or have few commitments so can be very involved and progress better than others with a job or family. But then that’s where money comes in. To progress quicker rather than at a total snails pace money is required and a lot of of it. Many in my alliance are probably spending four figures a month and stories of 6 and even 7 figure spends are believable. It’s great. But go at your own pace.
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Response from developer

Hi "laramber". We appreciate your review and rating. We acknowledge that there are many factors to take into account, like the Battle Pass, Daily Goals, Events, Territory Capture, and more, and that it can be tedious at times. Although completely optional, players can choose to buy what they need to speed up the game. Players are not required to make any purchases in order to continue playing the game at your own speed. Because of this adaptability, players can tailor their experience to suit their preferences and style of play.

OK

If the game randomly resets back to level 1, try uninstalling and reinstalling. I got my progress back. Would be nice if they gave a 10min warning as other apps do when maintenance was coming rather than just randomly kicking you out. They occasionally drop ‘promo codes’, but don’t provide a way to redeem them. Doh!
Latest update, instead of fixing bugs, continues Scopely’s policy of encouraging bullying. Go Scopely!
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Response from developer

Hi Zurbit, Thanks very much for taking the time to provide valuable feedback. We understand your point of view and this is why we designed a game that is tailored to many different types of players. As a Commander, you can decide if you would like to explore the Galaxy and boldly go to where no one has gone before or you can choose to expand your base, grow your strength and battleships, engage with other players, play a role in an Alliance or gain the favors of your favorite faction. You can mine resources and research technologies, you can play with the officers that you like the most and you can compete in tournaments and events designed to fulfill all of these needs and preferences. You can choose how you like to play and spend your time. To prevent players from being attacked by much more powerful and experienced Commanders we guarantee that a certain level range is considered. Although this existing range will not prevent your ships or base from being attacked by some stronger ships, there are strategies that every player can explore. Alliances can play an important role in a social game like this; Defending allies and attacking enemies, coordinating with other Commanders, and using resources such as Peace Shields or buffs can provide you with an edge. Please reach out to us if you need any kind of assistance or if you need further clarification. Live long and prosper!

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