Logging in? Impossible ….
I have an account on my PC which I’ve had for years. Downloaded the app into my phone. Logged in using my credentials. Log in failed. Tried again. Log in failed. Asked for new password. Log in failed. And so it went on. Not happy.
Unreliable
Very inconsistent and unreliable, at times renders the phone useless to the point of needing to be restarted.
Not worth a time or subscription.
Not worth a time or subscription.
SHOCKINGLY BAD
This app is terrible. It would work on some of the laptops but not others, and would work on some of the iPhones but not others. I spent an hour on the helpline with a technician who was very nice and methodical but could not figure out why it would work on all of the iPhones. It is a terrible waste of money and I’ve been told by my IT manager that there are better products out there. So shame on me for believing in the Webroot name and buying it.
Also, as an almost comical point, I was told I had to set up two separate accounts because I purchased a total of 10 product subscriptions and they said I could not link them all to the same account. How hard is it to tie the various product codes to a single account??? Hey, maybe I can set up a new account for each one, so I can have lots and lots of usernames and passwords just to manage this product - even though it does not even work as advertised.
Webroot should be ashamed. Save your money and buy a better product.
Also, as an almost comical point, I was told I had to set up two separate accounts because I purchased a total of 10 product subscriptions and they said I could not link them all to the same account. How hard is it to tie the various product codes to a single account??? Hey, maybe I can set up a new account for each one, so I can have lots and lots of usernames and passwords just to manage this product - even though it does not even work as advertised.
Webroot should be ashamed. Save your money and buy a better product.
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Keeps auto renew subscription but tells me to renew
I thought this app was very good for a VPN. However the last three months I keep getting charged my monthly subscription from Apple, however when I go to the web route repair it tells me I still have to renew i’ll be in the third month for a basically I’m paying for no access
Better options
This VPN is “good enough” if the price is right to you.
I use it because it was bundled in a multi-year subscription for webroot antivirus. Very satisfied with Webroot antivirus but this VPN drops connection *consistently*, throughout day, everyday. Regardless of wifi or cell service locations, it’s bad.
Different connection times between devices as well. PC can take minutes to establish/re-establish. iPhone/ipad: <5 seconds.
If you’re looking for IP addy in specific states, not there, only US regions and certain countries.
I use it because it was bundled in a multi-year subscription for webroot antivirus. Very satisfied with Webroot antivirus but this VPN drops connection *consistently*, throughout day, everyday. Regardless of wifi or cell service locations, it’s bad.
Different connection times between devices as well. PC can take minutes to establish/re-establish. iPhone/ipad: <5 seconds.
If you’re looking for IP addy in specific states, not there, only US regions and certain countries.
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Slow
Don’t bother.
I tried the 7 day free trial and cancelled it after 4 hours, it made my phone incredibly slow. It’s cheap, so you get what you pay for. Much better VPN’s out there!
I tried the 7 day free trial and cancelled it after 4 hours, it made my phone incredibly slow. It’s cheap, so you get what you pay for. Much better VPN’s out there!
Can’t connect
Screen is green with the Webroot banner and keep on showing for an hour don’t think it even goes thru
iPhone update can’t login or reset
Have no protection unless start new trial, but I already have a current active account but can’t link to it. Login works using internet but not using app. Very disappointed. So no protection.
Ugh!
Closes after entering password 👎🙄
Don't download this until the developers can make it better
It keeps logging me off. I hate signing in every 4 minutes. Does not auto connect. I ultimately went with HMA (Hide My A--). Much better than this.
