Terrible app crashes constantly
The main reason I use a mobile app is for check deposit. At least 75% of the time I try to remote deposit a check the Bank of Marin app hangs after both photos are taken. I just get a black “Loading” screen. Then I have to force quit the app and start all over. Extremely frustrating
Mobile deposit not working
App has been broken for months. Mobile deposit screen goes through all the motions then gets stuck on “loading” after I’ve submitted the deposit. Never goes through, just gets stuck and I end up driving 45 minutes to the physical bank. Worthless and frustrating.
Site was better before
This update is clunky and much harder to use. Definitely not user friendly. May have to move everything to Bank of America. Hope it is reverted back to the old site.
Disappointing
Looks like maybe some coding issues with this new app. Won’t let me in and got locked out after two failed attempts. Too bad.
Improvement
Not sure why everyone says it’s a worse update, I think the new interface works perfectly
“If it’s not broken, don’t fix it”
Was fine before, much worse now
The new app is an improvement!
I think the new app and web interface is an improvement. It is quite similar in many ways to the previous system but with some additional features. Well done Bank of Marin!
Ugh
What a mess. It was fine before. Change for the sake of change? Might be time to move to credit union.
A step backwards
The new redesign was released this morning and I, for one, am not a fan. Not only does the UX/UI feel clunky and stale (something I’d expect from, say, Bank Of America), but many pages — including the activities page — don’t even display correctly in mobile. Feels like the developers modeled this thing off some early 2000’s design.
The app used to have a pleasant, simple layout that was focused on letting users perform a wide variety of banking tasks.
Now, it’s stuffed with “feature bloat” forcing me to ignore additional financials tools and service options provided a third party. Seriously, Bank Of Marin? Is my data being sold/rented to MoneyDesktop, LLC now?
The app used to have a pleasant, simple layout that was focused on letting users perform a wide variety of banking tasks.
Now, it’s stuffed with “feature bloat” forcing me to ignore additional financials tools and service options provided a third party. Seriously, Bank Of Marin? Is my data being sold/rented to MoneyDesktop, LLC now?
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