Instructions need to be more detailed
There is a lot of assumption regarding mobile deposits. The instructions should be more detailed for example: You take a picture of the front and back of the check but there’s no instruction to say what to do next. Through hit and miss I realized you hit the photo button again, the instructions are endorse your check, submit, and receive an email saying whether the deposit went through. There definitely needs to be more detail regarding how to make a deposit. I had to call El Dorado Bank for instructions on more instructions on how to enroll. I was told I had to hit the plus button that should be in the instructions. I found that the instructions for deposit were very lacking.
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Savings account
I’m disappointed that your institution hasn’t contacted their customers with a large amounts in their savings account.
I use to keep approx 50,000 in my savings when no interest was being paid out. When interest loosened up your offer never changed. That’s why I moved most of money out.
FYI
I use to keep approx 50,000 in my savings when no interest was being paid out. When interest loosened up your offer never changed. That’s why I moved most of money out.
FYI
Best Bank Ever!
I’ve Been banking with El Dorado in Arnold since the first month they opened way back in the day; I believe it was the manager prior to Joy Bumgardner!
I’ve had a business account with you for over 10 years and a personal account the entire time.
You have the best employees ever and the most accommodating…..They are like family after all these years.
Thank you El Dorado, I sure wish you would put a branch up here, in Humboldt county!
Tobi Conlan
PS… Chris Foster is the best!
I’ve had a business account with you for over 10 years and a personal account the entire time.
You have the best employees ever and the most accommodating…..They are like family after all these years.
Thank you El Dorado, I sure wish you would put a branch up here, in Humboldt county!
Tobi Conlan
PS… Chris Foster is the best!
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