My Citizen App User Reviews

My Citizen App
My Citizen App
CITIZEN WATCH COMPANY OF AMERICA, INC

Reviews Summary

Top reviews

Cool watch

Love this Citizen watch, I have been wanting to get one for a couple of years now and was finally able to afford it with my new job. Now, Iโ€™m planning on getting a really nice one in a couple of years.

Doesnโ€™t allow me to activate my warranty

I entered my watch information and found the correct model but I canโ€™t activate my warranty. Every time I try to authentic my email, I receive the email and click on the link, but it just takes me to the website. I then tried going back to the app but nothing happens. I also tried making an account and then retried to activate my warranty but when I click on the link, nothing happens, it just takes me to the website.
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My favorite!

I have worn Citizen Eco Drive watches for many years. I have never had a problem with them even though being a firefighter and putting everything through the worst possible conditions.

Love the watch

5 STARS FOR THE WATCH! 3 STARS FOR REGISTERING THE WATCH!

I love my new Citizen Eco-Drive two tone bracelet watch. It is beautiful and just what I was hoping for, it is perfect! I love the beautiful dial, the date, the second hand dial, I love that it is all stainless steel, and I love that I can see the time in the dark! I wanted that option and was pleasantly surprised that my watch has that feature. I especially love that this watch is Eco-Drive meaning the battery charges by any kind of light! No more batteries running out of juice, and no more having to replace the battery! Registering was difficult .. for me. I was not able to add my watch case number as I was not able to type on that line!? Also I am not comfortable giving anyone access to my photos so I was not able to add a screen shot of my purchase receipt. There should be a way to attach a photo without giving access to my photo library! I was able to register my watch so my warranty is in place. I love everything about this watch. Thank you Citizen!
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Everything in one place

I recently purchased a watch and wanted to register for the warranty as I saw you get an extra year warranty if you register online, so why not? I quickly downloaded the app and found it easy to register and scan my receipt into the app. Love having all my watch details, warranty, and setting instructions in one place. Thank you Citizen!
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Excellent update.

The new update is a big improvement. Being able to add my watch collection using the barcode was much easier than scanning the watch back. Great job Citizen team. Thanks for listening to our feedback!

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