My Citizen App User Reviews

My Citizen App
My Citizen App
CITIZEN WATCH COMPANY OF AMERICA, INC

Reviews Summary

Top reviews

Brycen True Blue

Purchased my Brycen watch coming up on two years ago and love it! Iโ€™m brutal on watches and with sapphire crystal and lightweight titanium band it still looks great and keeps on ticking! I only wish the crown was a lockdown type of crown as it makes me a bit nervous getting the watch wet other than that, really good looking watch and keeps perfect time! I am now a fan of Citizen watches!
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The Atomic watch I was looking for

I collect watches; mainly automatics and wanted a watch with accurate time all the time that would help me on calibrating all of them when needed. I was also looking for a clean dial, easy perpetual calendar setup at a good price point and I found it on this watch. The beauty of the striated dial was a real surprise; as it refracts the sun light in a colorful show on the dial!
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Perfect time

I canโ€™t wear other watches as my body seems to cause them to run 5 minutes slow. This watch never needs a battery and keeps perfect time.

Would not register

Soo difficult to use add then... for what. The photo option would not work. With the band there is not enough room to photograph the back so it doesnโ€™t work. Finally enter all the info and try to register and it sends me an email but does nothing. Continually asks me to register. There is no where on-line or on the app to see what youโ€™ve registered and there is no where to take a picture of my receipt like other commenters have said they did. The manual is hard to read. Yuck yuck
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Not Great

Took multiple tries to find and scan correct barcode, why no help with that?
Once I did scan, loaded the wrong manual, had me convinced watch was broken.
Finally, no easy way to view manual pages on phone.
All in all, this feels like a half baked way to cut costs - can we go back to a printed manual with my $500 watch, please? Not a great user experience.
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Retirement TBL Watch

After nearly 29 years in law enforcement, tonight I was honored at our department Christmas party with my personalized Thin Blue Line Citizen watch. Having owned a Citizen E820 for a few years and being a person who likes stylish watches, I was very surprised and pleased with this gift. I will proudly wear it to remind me of the wonderful career Iโ€™ve had and the wonderful staff I worked with.
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App is a little buggy and not best client experience

Using the app for the first time and had to restart my phone before I could use the app. Then the activation email wouldnโ€™t trigger the app to register it just kept launching the Citizen website into a new browser window.

Took much longer than expected.

I liked the video tutorial but wish there was more than one video
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5 Citizen watches and counting!

Every time my wife and I take a cruise I buy a Citizen watch. Either on the ship or off the ship! I love all my Citizen watchโ€™s. I believe Citizen watches are some of the finest watches a person can buy. And, I have bought some every expensive European watches that have turned out to be junk.

Love my time piece!! ๐Ÿ’–

My boyfriend and I were on the search for me a perfect time piece that is classy, elegant, useful for daily wear as well as when going out. It is thin and feels good on my wrist, plus is the perfect weight. It feels more like you are wearing a bracelet. This is a great time piece for any lady.

Needs some improvement

Itโ€™s a great concept, but canโ€™t find all of my watches. It seemed like older/discontinued styles and Japanese models (ie. Happy Flight XC) are not able to be found. Plus the app randomly will boot you out and the only way back in is to put in your email address for them to send you an authorization. A proper sign-in with password would be better. Other than that itโ€™s great. I hope they can fix these issues.
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