Sandman Clocks User Reviews

Sandman Clocks
Sandman Clocks
Palo Alto Innovation, LLC

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Leave a Review Sandman Clocks
  • Do not purchase this clock until the firmware is stable

    My previous review was taken down. The alarms are still buggy. This is an alarm clock with buggy alarms.
    This morning, the Amazon Echo alarm would not stop no matter how many times I commanded it. The other Amazon Echo in my home responded and “Cancelled” the alarm for the “Sandman Doppler Production”. But the alarm kept right on alarming!

    However this alarm clock is a very good USB charger.
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    Developer Response

    Hey there, I hope you enjoyed writing the review as much as we enjoyed reading it. It was a blast. If you'd like help with your Alexa snooze issue or any other issues you have, please reach out to support. We would be happy to help out! Quick buttons are coming soon, hopefully it doesn't ruin the zen of product for you. Glad you like changing the colors!
  • Love it!

    Helped me change my daily routines in a very positive way. Love the app and love the clock!
  • Turning clock into a brick

    Every time a new update I comes out it screws up the clock with poor Bluetooth connectivity and impossible to reconnect to the internet. Now the clock is just an expensive charging brick, stuck at the connecting phase to wifi. Thanks PAI team!

    Developer Response

    Hi there, make sure you've upgraded your Doppler to the latest version as well. Reach out to support if you need doing this.
  • Difficult to configure

    Extremely difficult to configure. It would not connect initially until a major patch had been applied and, should you need to change your wifi settings, it says to perform a factory reset.
    You get a nice, friendly voice to help you through the process but Bluetooth connection takes impossibly long to even register and, should you come back in time to reconnect the app to it, the app cannot find it.
    NOT intuitive not easy to configure and use.
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  • Update failure

    Thanks for the email and instructions. Not sure if I should be upset that the app does not connect with the alarm, or if I should just pretend it is a standard Alexa enabled, really expensive, alarm clock.

    I’ll try again if you send out an email when you update the app to fix the bug.
  • Doesn’t work

    Updated. Installed new app. Followed directions. Factory reset. Unplugged. Forgot device. Uninstalled app. Reinstalled aoo. Bluetooth on phone shows connected. App does not. It took a year for this??? Worked great before update and new app.

    Developer Response

    Hi there, sorry you're having issues! Please reach out to support and we will get things set up for you.
  • No app updates recently

    I’m disappointed that the app is not setting alarms properly with my iPhone 12.

    The app has not been updated in months. It does almost nothing. I would expect a volume control to be in the app.

    The clock looks nice but still has two function buttons that do nothing. I think the company ran out of money?

    Of you are reading this, you bought a a clock. Sorry.
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  • Multiple Dopplers in house - hard to connect

    Configuring the dopplers was a pain through the app. I have 4 of them and kept losing connection. It seems to only see 1 at a time. Hopefully they fix the app soon.
  • Really?????

    Untied, started setup, WON’T PAIR, Can’t find your Doppler. I wanted over a year for this CRAP. How do I get a refund
  • Doesn’t work

    I can’t connect with my clock. I can enter the code, but about 2 seconds later connection is lost. Rebooting night devices doesn’t work, and I can’t use the clock I bought years ago yet.

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