Purchase error - please help
Love your games! I just bought hearts medicine season 1 and had the ‘purchase successful’ notification but the rest of the levels have not unlocked despite restarting the game.
Response from developer
Thanks for your feedback. You can restore your purchase by clicking the Restore button. You can also “buy” it again so long as you are using the same account. You won’t be charged but will receive a message that you own it and the levels will be unlocked. Otherwise please mail us at ghos@gamehouse.com. Kind regards, GameHouse
Not unlocking
Response from developer
Thanks for your feedback. You can restore your purchase by clicking the Restore button. You can also “buy” it again so long as you are using the same account. You won’t be charged but will receive a message that you own it and the levels will be unlocked. Otherwise please mail us at ghos@gamehouse.com. Kind regards, GameHouse
smh, Gamehouse.
Mel
Response from developer
Thanks for your feedback. You can restore your purchase by clicking the Restore button. You can also “buy” it again so long as you are using the same account. You won’t be charged but will receive a message that you own it and the levels will be unlocked. Otherwise please mail us at ghos@gamehouse.com. Kind regards, GameHouse