Not working!
I subscribed in order to be able to upload into the magic import and send in or forward emails with dates to make my life easier. But it just is not working all of a sudden. With one school calendar I sent in to be magically imported, it got dates wrong all over the place. I had to delete the entire calendar… to which I then find that you can’t delete categories!?!?!?!? The app or system requires you to reassign the calendar instead of just being able to delete the entire imported information that was imported incorrectly in the first place. Then… if I try to manually set an event to occur twice a week let’s say… it sets the event for every day of the week! I have tried and tried and it is just not working for me and is instead causing me to stress out and get frustrated. As a mom of 3 kids dealing with two schools with different calendars etc and everything else I need to juggle and set on a calendar… I thought this would be a great relief. So far I am learning I may have wasted my money or I have a defective digital calendar. If someone from the team could please reach out I would greatly appreciate it and would update this review once someone helps me with this mess. Super disappointed customer as of right now.Developer Response
Thank you for your feedback, and we’re sorry for the trouble you’ve experienced with the Magic Import feature and recurring events. We understand how important it is for the calendar to work seamlessly, especially with your busy schedule. Please reach out to our support team at help@skylightframe.com so we can assist you directly and resolve these issues. We’re here to help and appreciate your patience!The App’s tech isn’t easy and streamlined for Apple (Using Calendar). Still worth using though.
I will start by saying I LOVE the Skylight Calendar, and it’s made my family’s life a lot easier overall. However, using the app (and you HAVE to use the app for some things vs. desktop site), is TERRIBLE. At least for Apple products. It’s confusing, with too many steps, and often, when you get where you need, (like finding an “upload calendar” button) it’s just a set of directions for what to do yourself on your phone. The app could really use an overhaul to match how wonderful the calendar product is. Once everything is set up though, it’s not the worst.
However, let’s talk about the list functions, like making a grocery list, or a to do list, which could streamline across your home calendar, and any family member’s device with the app. Sounds amazing! However, because the app is not at all user friendly, it really doesn’t get used, which is extremely disappointing.
I also really wish they’d come out with an Apple Watch app, if only for the LIST functions!
All in all, buy the calendar, but be prepared for subpar app of you're a part of the Apple family.Developer Response
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you love your Skylight Calendar and that it has made your family's life easier. We understand your concerns regarding the user experience of our app, particularly on Apple devices. We apologize for any inconvenience this has caused. Rest assured, your feedback is invaluable to us, and we are constantly working to improve our app to better meet the needs of our users. We hear you loud and clear about the need for a more streamlined and intuitive app experience, as well as the desire for features like grocery and to-do lists that seamlessly integrate across devices. Your suggestions for an Apple Watch app are also duly noted. Thank you again for your feedback and for choosing Skylight Calendar to help organize your life. If you have any further questions or concerns, please don't hesitate to reach out to us directly at help@skylightframe.com.Love this! But would deduct a half star if I could.
I love this frame! We gifted it to my in-laws and my MIL has been standing in the kitchen staring at it for the last 10 minutes. My siblings-in-law’s and I uploaded a ton of photos before Christmas so it was ready to go this morning. It’s such a wonderful gift and I know it’s something they will love for years! However, I would deduct a half star if I could, simply because the app is constantly nudging me to upgrade. Apparently you can pay a monthly subscription for ‘premium’ features that I think are simple and should be included. It’s both clever and annoying. We paid over $100 for this frame, which was well worth the cost, but it’s tacky and annoying to be bombarded with advertisements to upgrade.