User Reviews: Skylight App

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Top reviews

  • Not working!

    I subscribed in order to be able to upload into the magic import and send in or forward emails with dates to make my life easier. But it just is not working all of a sudden. With one school calendar I sent in to be magically imported, it got dates wrong all over the place. I had to delete the entire calendar… to which I then find that you can’t delete categories!?!?!?!? The app or system requires you to reassign the calendar instead of just being able to delete the entire imported information that was imported incorrectly in the first place. Then… if I try to manually set an event to occur twice a week let’s say… it sets the event for every day of the week! I have tried and tried and it is just not working for me and is instead causing me to stress out and get frustrated. As a mom of 3 kids dealing with two schools with different calendars etc and everything else I need to juggle and set on a calendar… I thought this would be a great relief. So far I am learning I may have wasted my money or I have a defective digital calendar. If someone from the team could please reach out I would greatly appreciate it and would update this review once someone helps me with this mess. Super disappointed customer as of right now.

    Developer Response

    Thank you for your feedback, and we’re sorry for the trouble you’ve experienced with the Magic Import feature and recurring events. We understand how important it is for the calendar to work seamlessly, especially with your busy schedule. Please reach out to our support team at help@skylightframe.com so we can assist you directly and resolve these issues. We’re here to help and appreciate your patience!
  • The App’s tech isn’t easy and streamlined for Apple (Using Calendar). Still worth using though.

    I will start by saying I LOVE the Skylight Calendar, and it’s made my family’s life a lot easier overall. However, using the app (and you HAVE to use the app for some things vs. desktop site), is TERRIBLE. At least for Apple products. It’s confusing, with too many steps, and often, when you get where you need, (like finding an “upload calendar” button) it’s just a set of directions for what to do yourself on your phone. The app could really use an overhaul to match how wonderful the calendar product is. Once everything is set up though, it’s not the worst.
    However, let’s talk about the list functions, like making a grocery list, or a to do list, which could streamline across your home calendar, and any family member’s device with the app. Sounds amazing! However, because the app is not at all user friendly, it really doesn’t get used, which is extremely disappointing.
    I also really wish they’d come out with an Apple Watch app, if only for the LIST functions!

    All in all, buy the calendar, but be prepared for subpar app of you're a part of the Apple family.

    Developer Response

    Thank you for taking the time to share your feedback with us! We're thrilled to hear that you love your Skylight Calendar and that it has made your family's life easier. We understand your concerns regarding the user experience of our app, particularly on Apple devices. We apologize for any inconvenience this has caused. Rest assured, your feedback is invaluable to us, and we are constantly working to improve our app to better meet the needs of our users. We hear you loud and clear about the need for a more streamlined and intuitive app experience, as well as the desire for features like grocery and to-do lists that seamlessly integrate across devices. Your suggestions for an Apple Watch app are also duly noted. Thank you again for your feedback and for choosing Skylight Calendar to help organize your life. If you have any further questions or concerns, please don't hesitate to reach out to us directly at help@skylightframe.com.
  • Love this! But would deduct a half star if I could.

    I love this frame! We gifted it to my in-laws and my MIL has been standing in the kitchen staring at it for the last 10 minutes. My siblings-in-law’s and I uploaded a ton of photos before Christmas so it was ready to go this morning. It’s such a wonderful gift and I know it’s something they will love for years! However, I would deduct a half star if I could, simply because the app is constantly nudging me to upgrade. Apparently you can pay a monthly subscription for ‘premium’ features that I think are simple and should be included. It’s both clever and annoying. We paid over $100 for this frame, which was well worth the cost, but it’s tacky and annoying to be bombarded with advertisements to upgrade.
  • Lots of bugs…

    Just got the calendar a couple of weeks ago and it has so much potential! I am really trying to convert the family to this rather than google calendar because of the all-in-one family aspect. However…. so far the bugs are relentless. For the last 24 hours I haven’t been able to add events on my phone. As soon as I tap a date the app closes. Last night, I was unable to access or add to my lists on the frame. The iPad version is only portrait (the frame is landscape, why shouldn’t the iPad version look just like it?!?) so I can’t use my keyboard cover with it. Also, when I access the weekly calendar tab on the iPad the dates glitch and appear at the end of the week covering up the assigned categories.
    Also, when I send items to the calendar via the specific email they are not reliable syncing to the calendar. Honestly this is starting to look like an expensive mistake. I hope the bugs get fixed— even though it has the potential to be highly functional even without some aspects that would make it truly great— it is unreliable and buggy at the moment.
  • Quick and simple

    What the Skylight calendar does, it does well. There are some limitations when attempting to manage multiple chores at once to reassign them to an existing category, for example. Another example is making modifications to reoccurring events. I’ve only been able to change one event at a time from the unit. The screen is very bright and clear, slight delay but it doesn’t distract. Pressure sensitivity is decent but if you’re looking for something more robust, this probably isn’t the solution for you.

    This displays your calendar in a few different views, chores are easy to create and assign. I haven’t seen any “smart” functionality that would be nice to connect to a smart ecosystem i.e. Alexa, Google assistant or Siri (among others). Overall, build quality feels great, this accomplishes the main goals of displaying your calendars, chore charts and lists.
  • Glitchy software

    The idea is great, but the execution is not ready for prime time. Only had it for a few days and already:
    - There’s an erroneous “color # e1e1e1” category that shows up in chores view and will NOT allow me to delete it. After back and forth with service email they want to do a hard reset which will delete all the settings and all the chores that it took me 40 minutes to painstakingly add one by one. So frustrating!
    -You can’t reorder how the chores appear in view to make the kid chores visible first.
    -You can’t select the days for chores (just recurring by x days) so it’s a nightmare to add a chore that’s only done on M-W-F for example.
    - you can’t pull photos in from Google and if you select them off your phone it only allows 50 at a time
    - checking off chores is laggy. You press the check and have to wait for the spinning icon for a few seconds
    - calendar view defaults to the early am so you have to manually scroll it down to actually see what you’re doing that day in the afternoon/evening when most events are scheduled
    - there’s no Split View where you can see your calendar and also a photo gallery on the side— it’s all or nothing
    - no whiteboard or “notes” feature to just let you hand-write a memo or drawing

    Great concept and families need something like this, but this one is buggy and doesn’t have enough useful features.
  • Could not love it more!

    Our Skylight sits in our kitchen and I sometimes will stop and just watch the pictures shuffle. It keeps those precious memories part of our life and I wouldn’t trade it for anything. My parents, brother, and kids have one and feel the same. It’s so easy to send a picture to my elderly parents, and it brings them joy to receive a new picture and feel connected to what is going on in their loved one’s lives.

    The Skylight itself and the app is very user friendly. The frame is a great size and attractive. We’ve had it for years and never had an issue. You can elect to view pictures chronologically or shuffle them randomly. Uploading the pictures from my iPhone and ipad to Skylight is straightforward.
  • So practical! And a little fun too.

    I had been looking for a tool like this to take me out of the driver seat as the keeper of the calendar/mom/Siri. I love how easy this is to use. I love how attractive it looks on our counter.

    I have the subscription service yearly that allows me to dragon drop and send screenshots and emails to Skylight to auto populate. This was a really important feature for me.

    Seems like that would be reasonable to include in a $300 price tag but I am paying it nonetheless. In the meantime, I have a great grasp on what all of our family needs are as a family of three with a dog and a special needs family member, whose care I am responsible for. and when the day is done, it turns into a great digital photo frame. I highly recommend this.
  • Works great, kids love it, but the app is slightly underdeveloped

    Skylight has got a great thing going on! The kids are loving their chore charts. For the price of the service, the app is slightly underdeveloped. I’m guessing it’s a relatively new company and as they grow, more and more features will be offered, so I’ll wait patiently :-) We are just *dying* for a drag and drop sorting feature! Chores appear in alphabetical order right now, and the kids naturally tend to work in order top to bottom, so it’d be great if I could change the order myself. Other things we would love to see is the ability to add/edit chores in a category that is not one of the five selected to actively appear on the frame. Would love to see sub lists, so we can label the category with our child’s name and give them a morning list, an after school list, and a bedtime list. And if we’re going crazy, I’d love to be able to select the terminology used (some households avoid words like “chores” and opt for things like “jobs” or “responsibilities”.) Little things like that would send us over the moon!! But overall we are happy with it the way it is as well :-) Great product, I think we’re in it for the long haul.
  • So easy!

    There are surely tons of reviews praising how great this digital frame is, so I’ll keep this brief and just say how incredibly easy it is to use. It’s a breeze to set up, with simple, concise explanations in the instructions. Anyone could do it (at ANY age). Transferring photos is a breeze. I love that you can simply email the photos and they’ll show up on the frame. It may seem a bit archaic, but it really is the best way. I was expecting to have to download the app, grant various permissions, disable superfluous notifications, upload digital media, then get blocked because I didn’t log in first, get redirected to a webpage to create a separate account, go through two-factor authentic——- You get it. Everyone forces this crap upon us these days. But not Skylight! I feel very confident getting this product for my parents - or even grandparents - and letting them figure it out. They aren’t technology illiterate, but many companies and products have so many steps, involving many different applications, that it can be confusing for people not entirely used to this sort of thing. And that’s why I praise Skylight for the ability to simply email photos and be done with it. Obviously there is an app, and there is the option to upload directly from your phone, but the fact that it’s possible to simply email them is a huge PRO in my opinion. I like it when companies remember that sometimes simple really is the best way forward.

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