Des voleurs
Response from developer
Dear Customer, Firstly, we sincerely apologize for any frustration and inconvenience you've experienced. We truly value your feedback and are here to assist. We understand that you canceled your subscription shortly after purchase in February 2023, expecting no further charges. It's concerning to hear that you were billed again in February 2024, and we apologize for any oversight or confusion this has caused. Typically, we send out reminder emails before any subscription renewal to ensure our customers are informed and can make a decision regarding their subscription. Unfortunately, factors like internet connectivity or email filtering can sometimes prevent these messages from reaching you promptly. We want to ensure our customers always have control over their subscriptions, which is why our website offers a direct option to manage or cancel subscriptions at any time via https://www.imobie.com/support/. Your understanding and forgiveness in this matter would be greatly appreciated. If you've encountered difficulties cancelling through our website, or if there's anything else we can assist you with, please don't hesitate to reach out to our support team at cs@imobie.com. We're here to help resolve any issues as swiftly as possible. Best regards, The iMobie Team
Does not work
Response from developer
Dear Customer, thank you so much for your review but sorry for that iMobie brings an unhappy experience to you this time. We would like to tell you that we have the free version and pro version of AnyTrans. The trial version of AnyTrans can help you transfer 30 items for each data type freely within 3 days. With trial version, you can enjoy all features (except Phone Switcher) before purchasing it. But if you want to use all functions with no limitations, you need to purchase an activation code to unlock them. Thanks for your generous support and kind understanding in advance. Best regards, Your iMobie Team
Getting “MP3 Files” from Apple Music to Light Phone 2
Response from developer
Hello, thanks for using our app. We are glad that our app helped you. Meanwhile, thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products. Best regards, Your iMobie Team