Leave a Review SOUNDBOKS
App doesn’t work
Tried to pair 2 gen 3 speakers for an event and it does not work at all. Tried on 2 phones nothing will work.Fhad12534756
Would give 5 stars
But they got rid of the custom EQ profiles and dumbed it down its now garbage and i just use there settings witch always do a little to much bass inside or outsideKiltedbear
Developer Response
Hi Kiltedbear, thanks for your honest feedback! We will forward it to our product development team, so they can use it as advice. :) Have a nice day!Best
You want the best portable speaker and not to mention the best app to customize the sound, you’ve found the right place.Jdickerman76
App Update is Terrible
The app was perfectly fine and now it’s a headache to manage multiple speakers. I have 6 soundboks. Before the app update I could pair all of them instantly no problem. I was even able to change the base mode simultaneously with the press of one button. Now it’s nearly impossible to pair the speakers with the app unless you’re constantly turning things on and off & now you have to change the base mode on each speaker 1 by 1 even if they’re all paired up. Please update this and fix it!!Show lessChristians Colon
Developer Response
Thanks for the Feedback! I am very sorry to hear that - please reach out to our Support team there - they might be able to help you out there.Finally an APP Update!
I have 3 SondBoks speakers….x2 v3’s. x1 GO.
They would disconnect reguarly. Pairing worked like 70% of the time. During a party, the music ALWAYS stopped. And I had to re-pair them. And it was embarrassing. I upgraded firmware. Which, I might add, needs to be done like ALL the time. And it takes forever.
With the new APP. I have not ran into the issues I did previously. Looks like they got their act together. Even if it took 2 years lolShow lessSILVER_312
Developer Response
Thanks for the feedback! Happy to hear that your connections are more stable now :)I can’t log into my account!
I’m in an endless boot loop when I try to log in.Judah12_144
Developer Response
Very sorry to hear that! Please reach out to our support team, so they can help you out!Happy with new Update!
The refreshed app interface is so much worse.
Cannot believe they ditched the old interface that worked and had the controls you need accessible. There are so many changes they made that are now inferior.
Total step in the wrong direction.coolbeans_69
Developer Response
Hey, sorry to hear that! Feel free to hit up our Support Team or send us an improvement suggestion in the App - we can't promise anything, but we will for sure have your feedback in mind then!Pathetic
This app is useless. I have over a thousand apps , but this is the only one the that does NOT work in landscape. (Eg when the phone or iPad is on its side. These people who designed it really have no idea at all. The app is totally useless if you shut down or there is a power outage.. Then you have repurchase the app from App Store , then reregister. Then the people at. Soundboks want details that take hours of searching to find. The Speaker itself is not bad, although I have better speakers that cost much less. The support is really weak. I waited weeks for a reply from them. Then their solution was so complex that a professor couldn’t figure it out. Never again will I purchase anything from these people. Save your money, it is rubbishShow lessBillicus
Developer Response
Hey Billicus. Thank you for your feedback. We're surprised to hear about the issues you're experiencing as no one else has reported anything like this. Please reach out to our customer support and we'll be happy to help! Regarding your comment about the app being totally useless: like Spotify, Apple Music, Tidal, Shazam etc., we have not designed our app to support landscape mode. We're sorry to hear that you can't use your speaker because of this. You can always return your speaker free of charge within 30 days of purchase or rotate your phone.Battery Level on App
Is this going to be added on the new versions of the app in 2024?JFJKD7
Developer Response
Thanks for the review! Unfortunately I can not give out information regarding future features :) I hope you can understand this! best wishes!NEW SOUNDBOK 3 NOT WORKING
WHEN MY SPEAKER ARRIVED THATS THE ONLY TIME IT WORK AFTER THE UPDATE.TRY TURNING IT ON THE NEXT DAY NO POWER OR SPEAKER NOT TURNING ON.BATTERY WAS AT FULL,TRIED IT WITH BATTERY AND POWER CORD AT THE SAME TIME NOTHING COMES ON.SHOULD'VE STICK TO MY ORIGINAL BRAND MY FIRST TIME BUYING SOMETHING SO SO SO EXPENSIVE BUT NO ONE TO TALK TO TO HELP OUT SMH.Show lessHamorootz
Developer Response
Thanks for the review! Sorry to hear that - Please contact our Support Team so that they can help you out!
