Probably saved my family
I can’t recommend this app enough. I downloaded the app when my family got hit with an unusual cough and we couldn’t get into our pediatrician. Dr. Dewey diagnosed my kids correctly almost immediately, but told me to take my kids to the ER immediately because they needed care urgently. The children’s hospital ended up sending us away, and our kids got sicker. Dr. Dewey called in the needed prescription for all 5 of my kids. The illness was severe and we ended up making a total of 8 emergency room visits in one week, including an ambulance ride! No one gave us the care we needed and all of the doctors refused to believe the diagnosis. We finally got into our regular pediatrician who ran a 3 hour test that confirmed that Dr. Dewey had been right all along. She helped my family tremendously when 3 hospitals refused. We have never been so sick, so I can’t say enough how much I appreciated this app and the care we received! We ended up needing it several times. Another doctor also helped us out with asthma medication when we couldn’t get into the specialist. Thank you for providing great care!
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Love it!!!!
My children only ever get sick on holidays and weekends. I was wasting $200 every time I had to drag my sick miserable kid to go sit in an urgent care waiting room. Last night right before bedtime, my 5 year old started crying that her ear hurt. It was 7 pm on a Saturday. I got her pjs on, gave her some Motrin, then snuggled on the couch watching cartoons while waiting for the blueberry pediatrician to call. It took about 45 minutes, but it was 45 minutes AT HOME. I was able to give her antibiotics last night without disrupting nighttime routine. AMAZING!!!
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Wonderful!
Our a family doesn't have insurance, so when we take our baby to a doctors visit its $80-$120 each visit. To sign up for blueberry for us it was the cost of 2 regular doctors visits! (Price is amazing& unbeatable!) The doctor I spoke to was very kind and also told me certain things to look for to make sure my child's condition didn't worsen.(I would love to speak with her every time!) I submitted my visit at 10:08pm, the doctor called me at 11:14pm, we talked for 5mins. Doctor was wonderful said it was pink eye by the pictures & symptoms, and right then sent the prescription drops for me to have picked up in the morning! (So thankful because in the morning my daughters other eye got pink eye) Definitely can say, it was the the best pediatrician doctor visit I have ever had with my toddler, recommended to all the moms I knew!
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Scam
Blueberry will try to charge you twice in one year and withhold services until you fork over more money even if you’ve already paid. I paid last October. Tried to use the app today. Didn’t work. Reached out to the support team, they asked for more money. I refused. They said their system doesn’t show I paid even though they admitted that their system supposedly allowed me to continue with services even though “I hadn’t paid for the year”. I know I paid. I’ve been using the app with no issue up until now. Maybe the company is having financial issues & this a bizarre way of preventing them from going under. Anyways, don’t use blueberry. They’re a scam as far as I’m concerned.
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Necessity for a big family
We have three school aged kids. At $20/month to cover all three kids this app is like stealing. We use the service AT LEAST once per month. Just today we used an at home strep test for our oldest, he is positive, Blueberry responded to our visit request within an hour, submitted a prescription and he has his first dose in him within 2 hours of my test results. With my insurance that would have cost me over $200 for an office visit and a strep test. If you have more than one kid and you don’t have Blueberry you are wasting money and time.
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Super convenient! Could improve some things
I love this service. My son has recurring ear infections and it’s so helpful to be able to examine his ears at home but also skip the ER where he might catch other infections.
I think so tech aspects could be improved like loading a video/photo. I couldn’t see if it worked and it was super buggy (the doctor could see it though).
Also it’d be great to have an estimate or some kind of indication of the wait. Even if it’s a ballpark. We waited 2hrs which is fine since we were home but not ideal since we wanted to make sure we wouldn’t miss the call.
I think so tech aspects could be improved like loading a video/photo. I couldn’t see if it worked and it was super buggy (the doctor could see it though).
Also it’d be great to have an estimate or some kind of indication of the wait. Even if it’s a ballpark. We waited 2hrs which is fine since we were home but not ideal since we wanted to make sure we wouldn’t miss the call.
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Expect Wrong advice or no advice - huge disappointment
I guess I should’ve set my expectations much lower for blueberry. My first time using it, I messaged with a video of my daughters cough and details About it. Wasn’t asking for treatment, just information to start. The doctor immediately said we would need antibiotics. That didn’t fell right for the situation, and after seeing a ped the next day, it definitely wasn’t. Second time using it, again was asking for general info on what to expect/do with a child who is vomiting overnight. I mentioned that she was currently sleeping in between episodes. When a ped finally replied after hours of waiting, they said “If she’s still feeling bad start a new visit” - as if sleeping meant she was all better? I can’t seem to get general info (which is what the app says the chat is for), and responses take hours. I canceled my subscription. I’ll use our ped’s after hours nurse line (or google even!) instead.
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Such a lifesaver!
Blueberry is every parents’ dream! My daughter had a cough that wouldn't go away and of course got worse at night when no drs office is open. Blueberry is on call 24/7 and they respond within an hour with an actual dr who doesn’t just tell you to go see a dr in person. Their communication is top notch and their customer service is amazing. They convinced me! Try it, you won’t regret it
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A necessity for daycare families
When my son was first in daycare, we were dragging him to the pediatrician near-constantly to get antibiotics, eye drops, you name it. It was a huge strain on us trying to juggle appointment times with taking care of our son and work. So when Blueberry became available in my state right before my younger child was starting daycare, I signed up immediately. I've only had the service for less than a month, and I've already had two visits and multiple text conversations. Tonight my five-month-old had symptoms of pink eye, and I sent in information and took care of her cozily at home until I got a call back. It is true that it sometimes takes a bit to get a call, but both times I've used the service for a visit it's been under an hour, and my understanding is it's triaged based on urgency. Plus, I would MUCH rather wait an hour for a phone call while relaxing and taking care of my child at home, rather than spending that same hour (or realistically much more) driving to urgent care and waiting there. Anyway, the pediatrician called and had already reviewed all the information I sent in, and within 5 minutes she was diagnosed and a prescription sent to our pharmacy. Amazing. Highly highly recommend.
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Wonderful!!
Just signed up and downloaded the app like an hour or so ago. My daughter is sick and I was worried if we should be concerned with her high fever and symptoms. Started an appointment and a doctor called me within 20 minutes! Wow!! I am so thankful to have this app and that I could literally access this service instantly. Thank you so so much!!!! I am just so impressed and grateful!! Thank you again!!!!!
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