Software problems
I have to remap the lawn twice or three every week to stop the mower trying to manically mow a small section of lawn and then dock for a minute and then repeat. It’s left that section of the lawn near the dock churned up so it gets stuck there. The schedule seems awry (and doesn’t want to change) and the link to my phone doesn’t work frequently. I have had to resort to unplugging the mower unless I’m there to sort out the problems; not the solution I intended! I have sent several requests for help to online support (I have serious difficulty using the phone) but no answer. I bought the mower less than a year ago.
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Response from developer
Hello Rebeckah'sback, thank you for your comment. We regret that your having issues with our product. If you cannot get a hold of your local support team, please contact us at indego.support@de.bosch.com with the detailed description of your issues and the details of your mower. We would like to investigate this for you. Please also provide pictures of the installation of and around the docking station, the wire connection behind the cover and general pictures of your garden. Thank you, your Indego support team
