Leave a Review Elgato Control Center
Don’t buy
The lamp is ok but the app control doesn’t work. Loses connection & won’t reconnect. Leaves the lamp useless.Prengle Morse
Developer Response
Dear Control Center user, we have released an update to version 1.3.0 which contains connectivity improvements. Please test the new version - we hope that everything now works to your satisfaction. If you need further assistance or if you would like to give additional feedback, please contact our support team at: help.elgato.com Your Elgato TeamThe app DOES NOT WORK
Lights are fantastic but this purchase was a waste of time. Not only can I not connect the lights to WiFi but the desktop app is also not working. Like not even opening. Wish they would have worked out but I’m returning them.KALinJax
Does exactly what it says
App is simple. It turns the light on and off and adjusts the temperature. That's all it does and it does that. So imo, it gets 5 stars.IAmUrbal
Needs work bad
The lights are awesome but the app is trash. I’ve had the lights for 2 weeks and still can’t connect my 2 lights for more then 5 seconds. And I’ve only gotten them to connect 3-4 times max. My computer doesn’t have WiFi capability to I’ve been trying to connect with my iOS so I can use with my stream deck. No point of having these lights if you can’t adjust as advertised.Show lessJM_322
App rarely works
The actual lights work great as far as brightness is concerned but the app fails 70% of the time for me when I want to turn off the lights while away from my desk. Sometimes one of my lights can’t be found on my desktop app either. The software needs work before I can recommend this product or app.body builder 30
+1
This app doesn’t deserve the rep it gets… I just don’t think the majority of people understand how their product works.MeageyBeagey
Non intuitive and manual isn’t helpful
You need to go to wifi setting on your iphone first and add the light to your local wifi. This is not stated in the manual or in the app. I just got lucky. I can see how this is super frustrating. After that it’s straight forward and works.
Also the naming of the app is non intuitive.hiphood
Horrible application
This application is horrible and you cannot even connect the light strips to your wifi.mzagfmsk
Mobile App is horrible but the Key Light is good
Purchased the light and struggled to connect it to my mobile app. Called their help desk and they weren’t helpful. Can add my review about the app to several others here. If the company cared they can read the reviews and make a change but I doubt they care. Will be returning this and looking for a competitor’s brand.Show lessMy1favoritebeer
Awful app and poor product
The app hardly works and when it does the ring light cannot connect to it, if by some miracle it does connect, you’ll be stuck with those settings as it won’t work next time. I have to reset the ring light about 10-15 times for it to connect with the app which means I get 3-4 minutes use out of it if I am lucky.Show lessSean_10
Developer Response
Dear Control Center user, we have released an update to version 1.3.0 which contains connectivity improvements. Please test the new version - we hope that everything now works to your satisfaction. If you need further assistance or if you would like to give additional feedback, please contact our support team at: help.elgato.com Your Elgato Team
