Leave a Review Panda Remit
Held Money, Bad Customer Service!
I pay extra fee for the speed transfer, however they still held my money for a few days. I contacted the customer service, and they said if you can't wait, I can process your refund, and you will receive your refund within 14 days. That’s really funny. If I can wait why I still pay the extra fee for the speed transfer and if I request the refund I still need to wait 14 days to receive my money back. That’s absolutely trash. Ridiculous.Show lessEthel Y.
Developer Response
We are very sorry to trouble you, your feedback is also a problem we attach great importance to, remittance audit needs strict review, we will continue to improve according to your issues to bring you a better remittance experience.Fast Transfer and Low Fee
For small amount transfer, Panda Remit is super fast and the exchange is competitively good with fixed and low cost per transaction. I love it.Claire Drury
Straight away instant payment
Get this app a mustlexusuk
Scam likely
I sent my money to United States and like other people they held my money in between and you will not able to get the status if the transaction is failed, every time I went online to chat I got same customer service representative and asked me for patience. He said a full refund will be issued but but when ?? I cannot even track my refund. Status shows “refund accepted” nothing more than that. I hope I don’t loose my money and they give it back to into my account.Show lessShah1791
Developer Response
We are so sorry for the inconvenience caused to you. We now have a complete refund process, and we guarantee that your funds won't be lost. We sincerely invite you enter the manual online customer service to consult the refund through our app, or add our official WhatsApp: 61-481796311, let us understand and solve your problem better!Stay away
It’s been over a week and money is not there. I think this company is a scam. They do write back and say wait patiently. It should not take more than a week to send moneyskep101
Scam. Do not use
Customer service is: 0831 ended my call in the middle of the communication. They marketing the transaction is instant delivery. However, after taking money from my bank account immediately. After 15 hours, they require me to send out more information. After I sent the information, they told me the their bank system is offline and need to wait 3 days. However, the customer service also said the bank can do verification during the offline time, but they can not process the transaction. Now they had over 2000USD from me for days because this bank offline status. Imagine how many other users got their money hold in their bank account. And a business that holds millions of dollars for one day can generate profits. But we as customers need to pay for the time, even a large transaction fee.
Worst customer service, and a scam company. Do not use!Show lessdksmalw
Developer Response
Dear users, first of all thank you for your choice, in response to your question, we have received feedback, very sorry to give you a bad experience; we will optimize this, look forward to your choice and use again, I wish you a happy life.Safe and convenient
This app is the best I've ever been used! CamillaBronwynx
Wish I could have given 0 stars
What a terrible experience! Lots of red tape in the remittance process. The custom service is extremely unprofessional with unreasonable requests for bank statements and direct phone calls… Perhaps this freaking company shouldn’t even be allowed to operate here in the US?Sterling Toz
Taking too long to transfer payment
Very slow speed to transfer funds Every time I send money through panda remit it’s take 2-3 days to transfer payment Needs to be quickNaindeep92
It's so quick even beyond my expectation~
It took only few minutes to get my money transferred which is the fastest I've ever been used! Leda Weir
