Active World User Reviews

Zappasoft Pty Ltd

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Not responsive to reviews

What a terrible system. If a class books out you can no longer see it. No wait list option. App developers obviously don’t read the countless bad reviews. There are so many better options out there.

Rachrobin

a month ago

Works ok, needs some changes

Agree with the other person about still having full classes show. And also would be good if it told you if you have already booked into a class, without having to go back to the my schedule screen
And it would be good if classes it could sync with phone calendar

Alymae987654321

2 months ago

Not user friendly

As someone who likes to use the virtual sessions at the gym when there aren’t classes on; I find the fact that you can’t see a class once it’s booked out very annoying - as you keep having to double check the timetable. Every other fitness app I have used has a waitlist function and shows full classes- and I don’t understand why you wouldn’t have these options available.

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TillyD:)

2 months ago

Thanks for fixing glitch

Just wish we knew another update was created. I search everywhere to fix problem. Not even businesses using app knew what was happening

Megs13…

2 months ago

Response from developer

Thank you for your review. In our recent update there was an issue if your device had display zoom set. We released an update within a few hours that corrected this issue. Thank you for the further information and we do apologise for the inconvenience caused. We will endeavour to make sure our customers receive immediate notifications in addition to the App Store notification from Apple. Active World does fully support a browser interface as well as the App and access to the system was not interrupted via the browser. Your username and password are the same as what you use in the app. The Browser is mobile aware so can run from your iPhone.

Confusing

When I signed up I added card details etc. for the first few months I was getting late payment fees because my card details then were ‘logged’ on the app and it was so confusing to navigate when trying to fix this

Gym Rookie13

2 months ago

Will not open

After update 24/9 the app will not open

Serw177

2 months ago

Response from developer

Thank you for your review. In our recent update there was an issue if your device had display zoom set. We released an update within a few hours that corrected this issue.

Wont open now

Just did the forced update and the app wouldnt even open to book classes. Deleted and reinstalled then got as far as the first home page and the keyboard freezes infront of selections trying to find the centre. It also doesnt say what the options its looking for are ie I think one is meant to be postcode? Cant even get past the home screen let alone log in/book classes for tomorrow. Very disappointing “update”

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FrustrAnon

2 months ago

Response from developer

Thank you for your review. In our recent update there was an issue if your device had display zoom set. We released an update within a few hours that corrected this issue.

Wont load

Since the update I can’t even access the app! It opens I select the centre then put in my email and password and it shuts down. Tried doing it on my iPad, no problem!!! Surely this is an app mostly used by people on their phones ! Very frustrating Have no ability to check or book classes and no access pass to enter the facility !

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NotveryLucky

2 months ago

Response from developer

Thank you for your review. In our recent update there was an issue if your device had display zoom set. We released an update within a few hours that corrected the issue.