Great app!
It’s great!
DONT BUY THIS APP
Response from developer
Hi, we really appreciate your comment. Our musicians and software specialists work full time to provide a quality learning opportunity to support others who don't have access to in-person lessons. With Premium, you can learn with lots of video tutorials, exercises and songs. Without the premium option, we would no longer be able to maintain and improve the app 🎶
Confused
I initially posted a a one star review to say I didn’t see the all of the features listed here on the app after buying the premium version to upgrade. I posted it here because I was not getting responses when I emailed Tonestro several times & I figured it may get their attention and garner a response. My issue specifically was that the description here says the app offers detailed lessons and fingering charts if you unlock premium, but I couldn’t find those. Well, writing here worked, and Tonestro does not actually have the features listed in the description available for the tuba app. My response, in a nutshell, to their response below was to tell that that I would not be giving them a better review for their efforts, as they were falsely advertising that features were available in the premium version that are not. It’s great that they are trying to roll these things out, and what they do have available is nice, but that’s not the point. They’re charging $112 for a premium service for the tuba app when the tuba app doesn’t have the features available. I’m not paying for their effort to eventually roll it out, I was paying for the features the app description says are already there. I did say I’d take down my review if they removed the language stating these features were available, but that was this morning, and that hasn’t happened, so instead I am updating this review so people know before they upgrade that the promised features aren’t there, at least for the tuba app. Here is my response from Tonestro telling me the tuba app doesn’t have the features advertised, and asking me to change my rating to reward them for for their efforts. I’ll put up a good review when and if they either change the description or actually add what the description says is available.
“ Hi,
thanks a lot for your message and your feedback. We plan to add fingering charts and other explanations for tuba too (we already have it of violin, sax, trumpet, flute, clarinet, recorder), but I can't give you a release date yet. Currently, the "songs" and "challenge" sections are available for playing with your real instrument. We are working on improving tonestro every day. We would be very happy if you would reward our efforts with a bit better rating.”
Response from developer
Hi, we' re sorry that you are not satisfied with the content of the Tuba app. We are constantly working on improving all of our apps. You can test the app for free several days, so that you can explore the app and the content, and then decide whether to opt out or go for an annual subscription. If you have any further feedback, please do not hesitate to contact our support team.
Love it!!!!
Response from developer
Hi, thank you very much for your feedback! 😊 Great that you like our app and that tonestro motivates you to practice with your tuba 🎵
