Agent Hub
WOW! Processing a claim has been made so easy and fast! Thank you Aflac
Agent
It was very easy
Can’t open pdf after attached to claim to ensure it is correct
Can’t open pdf after attached to claim
Easy to file yet confusing at the same time
If there is an address change, The app will ask to attach paperwork from the policyholder stating that their address has changed, yet Aflac will still send the check to the old address. Why ask to attach paperwork from the policyholder about an address change, if you’re not going to acknowledge the attachment?
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Great For My Business
This app works great in keeping me up to date on my business.
iPad
Would like to see this on my ipad. Phone is too small to see how the photographed pages turned out nefore submitting.
Smart claim
I’ve been with Aflac for 12 years and this new claims process has never been easier. No other insurance company in the world can process, approve and pay a claim in 1 day. Love Agent Hub application!
Conditional 3 Stars
I need to be able to see claim forms submitted on behalf of policyholders and the date I sent. Ideally even the status of the claim.
Anthony Medeiros (DSC)
It’s awesome
Dislike claims submission
Do not understand why we have to submit claims on a phone app as rather than a secure email system similar to an SFPT for submitting electronic files.
The notion that every person or policyholder has access to or the ability to submit claims via a phone app is absurd.
Dislike very much the unpersonable attention to policyholders the new claims submission proceed dictates to the agent to provide service “their” clients. Yes “their” clients because they as much or more the agent’s client as they are Aflac’s!
The notion that every person or policyholder has access to or the ability to submit claims via a phone app is absurd.
Dislike very much the unpersonable attention to policyholders the new claims submission proceed dictates to the agent to provide service “their” clients. Yes “their” clients because they as much or more the agent’s client as they are Aflac’s!
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