Leave a Review Employee Engagement Manager
Needs updated more often
This app has been very useful but it definitely needs updated more often. I’ve tried reaching out to my company but they don’t seem to have any idea how to get in touch with whoever does that either. Before this last update, it let me flex multiple hours weeks in advance. Now it only allows flex swap in the early hours but the rest is UTO. Also the biggest problem I’ve run into with the last update is a glitch where if you flex swap with yourself, sometimes it will add hours to your schedule for later in the day that you did not select. I have an issue with that. Causes a lot of stress and headache. Another reason this app is not in my good favor is it no longer allows me to give away hours to anyone else on my team when I used to be able to do that.
Again, I have reached out to my managers about this to report it to EEM but they have not done anything about it.Show lessApp stopped working 2 weeks ago.
Update- developer emailed me and is working to get this corrected, so far no fix to this, it’s been since 8/14 that the app does not open.
I’ve deleted and reinstalled the app countless times. I’ve had this app on my IPad and used it for over 2 years. All of a sudden when it opens there is a blank screen. It has the blue trim of the app on top but that’s it. In reached out to my employer and they said it should work. I have the latest update on my iPad. I don’t know what to do - I really need to use this app daily for my work schedule. Please help.Show lessDeveloper Response
Hello $4(789cvh, We apologize for the delay in reviewing your request. I recently responded to your email and will continue to work on and follow up on the issue you are experiencing with your iPAD and our EEM Mobile Application. I look forward to working on this with you and understanding what occurred to ensure we have a positive use experience for your self-service scheduling needs. Best Regards, NICE EEM TeamApp stopped working 2 weeks ago.
Update: I tried emailing Nice earlier in the week and they have not replied to me. I don’t know what else to do. I’ve deleted and reinstalled the app countless times. I need it to work. I’ve had this app on my IPad and used it for over 2 years. All of a sudden when it opens there is a blank screen. It has the blue trim of the app on top but that’s it. In reached out to my employer and they said it should work. I have the latest update on my iPad. I don’t know what to do - I really need to use this app daily for my work schedule. Please help.Show lessDeveloper Response
Hello $4(789cvh, We apologize for the delay in reviewing your request. I recently responded to your email and will continue to work on and follow up on the issue you are experiencing with your iPAD and our EEM Mobile Application. I look forward to working on this with you and understanding what occurred to ensure we have a positive use experience for your self-service scheduling needs. Best Regards, NICE EEM Team