DragonPals User Reviews

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Not a free app

Before you can even look around the app you have to choose a subscription option. That should have been stated somewhere in the write up.

6545775

4 years ago

Response from developer

Hello! Thank you for the review! Our goal is to create unique educational content for kids. The best early learning experts are working on the exclusive content for Keiki so your kids could play and learn with fun. We would like to add more free content in future and we do our best to make Keiki available for as many users as possible. That's why there are different subscription plans inside the app so every user can find one which is the most comfortable for him. Also we provide Free trial period and Limited version access which is totally free for our users. Best regards, Keiki Team

Disappointed

This was my daughter’s favourite app. I updated it and now it just comes up with a blank screen, I kept it hoping the next update would fix the problem but no.. If it can be fixed it’d be a 5 star rating.. until then I’d like my money back!

mummakste

4 years ago

Response from developer

Hello! Thank you for the review. We are sorry your daughter couldn't use Keiki app for some time. Please try to delete app and then install it again. Then go to the Settings section and tap on Restore purchase button. It must help you to solve the issue. In case it didn't help, please contact us at support@keiki.app We will be more than glad to help you and to let your daughter enjoy learning with Keiki again. Best regards, Keiki Team

Full access

I got a full access subscription and for some reason it’s making me subscribe again while I’m still valid till next month help please

Cece Ortiz

4 years ago

Feels like I got ripped off

The app is glitching also I’m not able to change the age for my other children. Too expensive to not use for my other children. I would love to cancel & get my money back. But it’s too late now.

Kee252

4 years ago

worst money I ever spent

purchased the lifetime access. there’s no way to return to the previous screen, it automatically just returns to the farm screen. all the activities that are advertised are not there. TOTAL was of money for the price they are asking. I’d like a refund.

dizz21

4 years ago

Doesn’t let you change anything.

Looked interesting so I downloaded to hopefully help my 3 year old. As I open it, it requests my child’s age and the only thing that pops up is 2-5 years and doesn’t let me change it, since he’s technically between 2-5 years I just click continue... it then asks if my child has used the app before and it doesn’t allow me to change the answer from yes to no. So I exit out and it then shows me the different payment options and I exit out then it offers a free trial so I exit out of that. I figured I’d go into the main menu and should be able to change the settings there but the main menu only allowed me to click on the “rate us” button. Really don’t know what’s going on with this app ... I was really excited about it.

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RyKills_

4 years ago

Charged full price

I downloaded the app for my daughter to try and she didn’t use it so 3 days later I removed it and was charged for the full year subscription when I signed up for the trial.

Anurse87

4 years ago

I purchased this game and nothing happens

It it doesn’t tell you how to use it it doesn’t show you there’s nothing just some music on and any button that you push nothing happens unless I got the bad part of this game my daughter just stares at it and nothing happens I push buttons nothing happens all you hear is music over and over and over and over again

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of corse not

4 years ago

Misrepresentation

Saw this app on Instagram and it offers none of the things on the advertisement. When you purchase your unable to access the menu that is on the unpurchased version. Complete SCAM!

$MissJameriaH

4 years ago

False advertising

You need to put at the beginning before anybody download this app that it is not free instead of having people download it and then realize they have to pay

cree73