DragonPals User Reviews

Top reviews

Disappointed

Hello. My 5 year old daughter wanted me to download this app which I did for her, gladly.. until I noticed that I would have to purchase to get full access. I unsubscribed so I don’t know why I was still charged $50+ ? Can someone get back to me about this?
Thank you

Poor trial

I let my child try this and was charged the same day for the year. I thought the trial was free for 7 days but def not the case. I would like my money back. Don’t bother trying the trial you will be charged same day for the full amount. Don’t even want to try it now.

Such Scammers

Reading these reviews it shows that you guys are indeed a bunch of scammers. I saw that it said 4.99/‭ YEARLY (So stop telling these people what they might have clicked on when you know what it says after all it’s your app) and 9.99/MONTHLY. However I deleted the app before making a purchase because that just seemed fishy that the yearly price was cheaper than the monthly price. So after deleting this app that false advertised their app because no where in their ad did they mention a fee, I came to read the results and thank god I did not pay for this app
Show less

Too many “accidents” to be a coincidence

You replied to sooo many people who were tricked into paying a subscription fee then way overcharged that they “may have accidentally clicked the lifetime subscription option”... Um, no! Fix it and give people their money back. Just wrong.

No Sound

Having trouble with the sound no sound at all. Even tried the settings in the app and on my phone.

Wouldn’t recommend

For 9.99pm this is not what I thought it would be the challenges are far to easy even at 7+ my daughter felt like it was a game for babies

Response from developer

Hello! Thank you for review! We are sorry your experience with our app didn't meet your expectations. The app content is intended for the kids aged 2-5 y.o., so, indeed, it might be easy for the older kids. You can also try our new app: https://apps.apple.com/us/app/keiki-kids-puzzle-learn-animal/id1508098273 It contains even more learning games! Thank you!

Cant find a way to get help

Its not letting me get in on the ipad without signing up again, i purchased it on my iphone and its frustrating not being about to find any help or numbers to call or contact. I dont want a year subscription on my iphone. About to start a claim with paypal and have my year refunded unless someone tries to help me.
Show less

Charged during trial

I downloaded this app for my daughter today. I selected the option of having the yearly subscription with a 1 week free trial. I was charged as soon as the trial began. When I cancelled the subscription, I assumed the amount taken from me would be returned, but I’m still stuck with the subscription until August 2021. I just wanted my money back
Show less

says it has games to help numbers and letters it doesn’t

this is poor it says it has challenges for numbers and letters but there’s none i went for the 7 day trial and totally forgot to cancel and accidentally paid 9.99 waste of money

Response from developer

Hello! Your child can learn letters and numbers in the app (there is a letter & numbers section). Also, key preschool topics are integrated in the animal, holiday and transport cartoons and are taught in a fun interactive way. You can also try our new app: https://apps.apple.com/us/app/keiki-kids-puzzle-learn-animal/id1508098273 It contains even more learning games! Thank you!

Try again later?

Seems like a really good app but the volume does not work!

Alternatives to DragonPals