Kept my winnings
I spent over a month trying to verify my identity so I could cash out my winnings and they refused to help me no matter how many different ways I contacted them. They told me that my birthday was entered incorrectly and then after entering my correct birthday for a whole week I just entered my birthday in as many different ways for a whole month hoping to magically match the one they magically had for me until they would no longer let me submit verification. They refused to let me show my id or passport or any other proof of my identity and just told me over and over again to enter my details correctly. They took my deposit without a hiccup of troubles and made it impossible to withdraw and offered no resolution or attempt to fix anything or even verify how they obtained my so called identity information in there own records and just kept my money. Listen to all the reviews and do not go near this app. Plenty of better apps to choose from
Response from developer
Hi Pallen813, We kindly request you to share your details, including your registered mobile number, via uscommunity@mplgaming.com. Our email team is ready to assist you further. Thank you for reaching out. 📧🤝