Giving 5 stars, should be 4.5
So far I’ve enjoyed this bingo, but two things I can’t stand. It seems no matter how much money I win, if I try to cash it out it says I can’t cash out bonus money, and if you cash out the rest of your money you forfeit your bonus. That’s rediculous. Secondly, you allow other players to disappear for hours on pause or with dropped connections, leaving winnings tied up. I’ve literally had 4 games at once just sitting undecided for hours saying searching for players. Makes no sense. Other than that, it’s ok. I may change my rating if you keep up with the can’t cash out bonus dollars. You guys didn’t give me all the money that’s there so how is that bonus money. At least as much as I’ve spent and won should be free to withdraw. Bonus money should only be the free money you give away to brand new players, which amounted to like $4 if I remember correctly.
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Response from developer
Dear player, we are sorry for the unpleasant game experience, about the bonus cash and real cash, we have explanied it the terms of service, you can find it in the menu, and the withdrawal fee is taken by the withdrawal channle not us. And the game is fair for each player, players in the same match get the same game and time. If you have any problem about the game please conatct our suport chnnel in game, we can further assist you here.
