Leave a Review Solitaire Arena
Katey V.
Downloaded with no problem. Made a deposit and provided account info. A message flashed saying my location couldn’t be verified with my gps. I was required to enter and verify my phone number. Even though it said a verification number was texted to my number, it never happened. I deleted and installed the app several times. Each time, the result was the same. Bottom line, they accepted an $8 deposit purchase from me and then made it impossible for me to use the app. I reported the app to iTunes and cancelled by debit card.
Discovered later they wouldn’t accept my review submission!Show lessaydensguitar
Kicked out of the app no explanation
I only gave 5 stars so my message would show at the top but my app started glitching and I can’t access my account. All of the glitching started once i withdrew $90 it took months to actually be able to do that btw. All of a sudden the app won’t fully load and it just shows the start screen and I press it multiple times but it won’t fully open. I have tried undownloading, updating and reaching out to customer support and have heard nothing back the only message they did send back said “ dear players, Thanks for contacting us. We are sorry for the inconvenience caused. We are sorry to inform you that players need to contact us through the in-game customer service channel if they have any issues in the game. The email channel only handles issues related to the inability to log in. Thanks for your understanding.” But how can I access the in game customer service if I clearly stated I can’t get into my account… I also have not received my money and it has been more than 5 days. I haven’t broken any rules playing this game so I hope that little $90 is not the reason for booting players out because I’m sure I have won and lost 10x that over the months but idk.Show lessgbop4521
FRAUD!!!!!!!!
I was Very excited to play this game which was supposed to give me Big Winnings! I even was offered a $30 bonus if I invited a close friend to play the game with me! However. I went to make my account which required me to give my ID. Which gave me confidence that this game was legit. WRONG!!!!! Within 4 hours, my bank account was hacked, my phone lines disabled, and my social medias completely gone. I Am DISAPPOINTED!Show lessStuffielover340
Developer Response
Dear player, sorry to hear that. The identity verification is required by Anti-Money Laundering Law,and we don't collect your information we just get the final result if you appreved it or not. Please conatctour support channle ni game there we an further assist you.