Connection issues
I absolutely can NOT connect my computer to this app at all. It loads and loads but never connects!
Misleading product
Two big complaints:
* Rider 420 is supposed to have a training mode, but the actual device doesn’t have this at all, very misleading
* App doesn’t support modern iPhone screen size
* Rider 420 is supposed to have a training mode, but the actual device doesn’t have this at all, very misleading
* App doesn’t support modern iPhone screen size
Useless
I downloaded the app and I get nothing but a white screen. It would be nice if it worked
Garbage
I have two rider 15‘s for two different bikes and I like the GPS feature and the computer itself is nice but syncing my rides to the app does not work. Occasionally or intermittently it does but often it will not sync in record the ride. Went for a ride today and synced my rider 15 to the app and it said the records were downloaded but it shows I did nothing.
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Give it some credit
Look this app and system isn’t the quickest or smoothest but you don’t buy this product expecting the utmost perfect product, you expect something that’s functional and gets the job done for its affordable price! I think this product is exceptionally good for the price! Just be patient with it, it will eventually work!
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New update doesn’t sync activities
Just loads the list of activities that haven’t been synced from the device and sits there doing nothing.
Stopped pairing with iPhone after recent update
Worked perfectly all of 2019, now it will not pair with my Rider 310. Attempted to unpair the device and start from scratch, also did not work. Please patch
Crash!
Please fix the crashes. It won’t open since the last update
Unable to open ap!
Tap on ap and it starts to open and then just closes - can’t see my rides or anything!
Response from developer
Dear Customer, Sorry to cause the inconvenience. Could you kindly share us the screenshot or short video to our support inbox 【support@brytonsport.com】, our colleagues will help you to figure out the issue.
Unable to log in
My ride would not upload so I deleted and reinstalled the app. This also logged me out of the bryton app (expected). Now it will not let me log back in.
Response from developer
Sorry to cause the inconvenience. Could you kindly share the detailed information with our global support mailbox? 【support@brytonsport.com】
