Backbone User Reviews

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  • GREAT… but

    The backbone 1 is a great gaming device but there are two things that I think should be improved in the future

    (1)
    The backbone can’t fit a phone along with its case there should be an accessory that lets the backbone fit your phones case ( I don’t know if there already is )

    (2)
    The backbone is all about playing PlayStation and Xbox games portably but most phones don’t have the availability needed to play these games with out glitches on your phone screen. I wish the backbone 1 gives your phone more data to use while it’s attached to your phone.

    (Sorry if this review has bad grammar)

    Maybe these features could be added in a possible backbone 2 model.
    Overall great device and perfect for travel.
    (I don’t know if you make backbone 1s or not but tell the people that did make them unless your the people that made them)
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  • Could be better

    I’m kinda mad, the app is good and all but I wish I didn’t have to have a membership to even play the games, I already spent 100 dollars on it, making me broke. I’m not old enough to have a job yet either and I saved money up for a long time to pay for it. If it wasn’t a pain to pay for it I guess I love the app.

    Edit:
    Thanks, my phone wasn’t letting me click it for some reason, it fixed when I updated my phone. I wish I could pay for it but I have to wait. Again thanks for responding and sorry for blaming you instead of my phone.
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  • Stupid app, great controller

    The controller is great if you want one. But I don’t understand why I have to pay 29 dollars a year in order to see all of my games in one place. That’s literally all the subscription does, along with letting you shop for games on different platforms on one app. Why does that cost anything? They say the backbone subscription comes with 25+ features and I have yet to see what those other 20 are. Without paying 29 dollars a year, the backbone button (home button) on the controller is completely useless. You literally get no free games with the subscription, no extra privileges what so ever other than being able to shop on the app. What shopping app makes you pay 30 dollars a year to use it? Doesn’t make any sense. I’m just going to stick to cloud gaming because I actually get free games with my subscription, and they keep my games in one place as well. F you guys for even thinking that makes sense
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  • Awesome Greatness Awaits

    This app is awesome. I have a iPad Pro 12.9 inch screen I end up squeezing my iPad Pro inside of the controller to activate the Backbone controller and it works flawlessly once I connected it I was able to take the controller off and then use the Backbone app with a PS4 wireless controller to play all my games on the go best app ever.

    Maybe in the future they will make the app universal or able to login with any device and not just have to start it up with the controller… but other than that it’s perfect my phone hasn’t been out the controller since.

    *Mr*Poetic*Justice* ™
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  • Could work better

    i like using my backbone to play games on Xbox game pass. however, there are some persistent bugs that decrease the quality of my experience. sometimes when i click a game, it brings me to the game page but at the bottom, so i have to scroll all the way back up to see the game. also when i click into an xbox game that doesn't exist on game pass, it will bring me to xbox home without any error message so it's pretty confusing and a waste of time to keep trying to figure out why a game isn't loading. there are also games that show up on the backbone homepage xbox section that are not actually in the xbox section or playable. i have also wanted to pin a game to my recently played by pressing the backbone button but there is no notification or indication that the game has been added. all these little issues add up to worsen my overall experience. if the backbone team spent time to really polish it up, i would give this 5 stars. as of now, i like it and it works ~80% of the time but it's a bit frustrating to use
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  • Backbone isn’t worth it.

    I don’t want to pay to use the backbone after I already paid 100 bucks. I “enrolled” in the “free” 30 days then immediately cancelled with they said I can cancel anytime. But after 30 days they will not let me use the backbone until I re-enroll in the 30 day trail. Now I cannot get to use the backbone unless I re-enroll. I DO NOT WANT TO PAY $40 a year for backbone plus. I just want to use it on my phone. And since it’s been 30 days I cannot return it for a refund (how convenient) If I knew this I wouldn’t have wasted $100 on this product! 2 thumbs down! It will not let you past the Home Screen unless you sign up for free trail! So I cannot use it with enrollment in “free trail “
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  • Family fun

    Wow, I’m not going to lie I didn’t have hope for the backbone it seemed like every other knock off sponsored controller. Until I actually got two for family fun night, and it really did take on the number one lead of a controller specially as a portable. We actually raided it 10/10 to be honest off that scale an let me say kids na a day are very picky about their devices. All I seen were smiles and let’s play some more the only thing we didn’t like was you had to remove your phone case in order to play. Now the company needs to get on it to allow your phone case not to get in the way of playing an it would be the greatest to play topping #1 for the next five years until we get hit with something better that is. I really do enjoy this product this is definitely going to be Christmas gifts 👏🏾👏🏾👍🏾👍🏾👍🏾!!
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  • Great besides one thing

    I would give it 5 stars the product is actually better then I imagined it would be. I never played mobile games often but now I find myself playing more often then not. It works very well with a lot of games. My only issue is when I try to play racing games such as Forza and when trying to race and turn right or left the sticks doesn’t fully go left like a genuine controller. It barely makes a left or right and I find myself crashing pretty often. So I stick with shooter games it works great. Also when playing PS remote play and I try to play CyperPunk there isn’t a button to bring up the map to fast travel or ping areas I want to go. It’s just the start button that brings up the start menu. Those are really my only issues that can be fixed with relative speed but overall it’s a great product that I don’t regret buying AT ALL. I love it
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  • Um… Why?

    I downloaded this app and followed it through the setup, only to find that it doesn’t actually add anything to the experience. Don’t get me wrong, the BackBone controller is five stars easily, but the app is redundant. It shows you which games you can use the controller with, but that’s easy enough to find out anyway. If you select an XBOX game, it takes you to “set up services” where the instructions tell you to create a shortcut to XBOX Streaming and then to…USE THAT APP TO LAUNCH THE GAME?!? So, what exactly did you do for me there other than add another step? If you find an Apple Arcade game that you already have downloaded, and you select that game in the app, the only option offered is to download the app?!? I already did that! If I want to play the game, I have to leave the app and launch the game. So, again, what exactly did you do for me?

    So, it looks like I have a subscription to cancel next month. But I still love the controller!
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    Developer Response

    Hey there. We’d like to help! Can you please fill out a help request at help.playbackbone.com/hc/en-us/requests/new and put the ticket number here so I can escalate it? Let’s get you back in action!
  • Missed my Expectations

    The PlayStation version of backbone looks nice and feels nice in my hands. However, the device does not meet my expectations when it comes to playing games away from home. There are limited games (at least games I like) that I can actually play on the go. Or there are too much taken for updates to download or filtering to really enjoy some games like Call of Duty. The only games I like to play on it so far are some compatible racing games. Hopefully, game selection will improve. Note: I have Apple Arcade and PlayStation plus subscriptions. I will research other platforms for game selection.
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