CrewTraka User Reviews

Top reviews

Glitchy and overpriced

This app was working ok but the last few months it’s constantly crashing, docs disappearing from jobs and generally unable to upload or view docs which isn’t suitable when you’re running a business and paying a stupid amount of money a month for something that doesn’t work. No response when asking for support just useless, will definitely be taking our business elsewhere, don’t waste your money on this. Also, you can’t scroll through the docs you have to go in and out which is annoying and wastes time.
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Response from developer

Apologies Sarah, we had a few glitches after a forced Apple update but we have them sorted now and have added the features you mentioned were missing.

App fails to load

Not impressed sent a link and app doesn’t even load . Downloaded 10 times , updated phone nothing worked

Response from developer

Apologies for the confusion, however you need an account to be able to access the app.

Needs iPad support

A lot of tradesmen including us are using iPads on site would make sense to make it iPad compatible

Response from developer

The dashboard and the app can be accessed 100% via an iPad.

Constant error message after update. Please address.

Error message constantly on screen after new update. Please address. Happening to everyone in our company.

Response from developer

Apologies, there were a few issues after a forced update from Apple but we have now sorted them.

Can’t edit or delete jobs

Won’t let you edit or delete jobs which is pretty annoying.
Nice looking dashboard, but missing some simple features.

Also found one of the responses to a review a bit arrogant which is probably going to turn me away...

Response from developer

Hey there, thanks for the review. You can 100% edit jobs. Rather than delete, we use archive which take the job off the board but should you wish to re-instate it means you can at any stage. Hope this is helpful.

Good quality app

Provides everything from being able to contact the crew and make sure we’re all on track and makes work a breeze to be able to access almost everything we need electronically. Already recommended to couple other mates in the business.

Solving problems we didn’t even know we had

Worth every cent. Didn’t know how much we needed crewtracka, been a great help to both me and my crew.

Simply a great App

We run a medium size crew and use Xero for all our accounts and payroll. After looking through a range of solutions we landed on CrewTraka which has proved to be the right move. Not only is it well priced compared to others, but it saves us time and the support we got right from the start was spot on.
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Rubbish

Won’t even let me get past the screen to send the code keeps freezing I’m on an iPhone 13 pro max and still won’t run

Response from developer

Because you haven’t registered for an account. It needs to link to something. Perhaps reading the instructions. Happy to do a demonstration.

App crashes

App crashes so many times before it lets me press start for my timer and it’s so annoying please fix

Response from developer

We have made adjustments and are now stable and fast. Welcome back anytime.

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