Smart Tales User Reviews

Smart Tales: Play & Learn 2-11

Marshmallow Games SRL

Reviews Summary

Positive highlights

🎓

This app hasHelps improve kids' learning and school performance

🧠

This app hasStimulates imagination and brain development

🎨

This app hasFun and engaging graphics and animations

📚

This app hasWide variety of educational content (stories, games, AR)

🕰️

This app hasKeeps kids busy and entertained

👨‍👩‍👧‍👦

This app hasGreat for bonding between parents and children

🏆

This app hasEarned awards for its quality

🔍

This app hasCustomizable to child's grade level

Negative highlights

💰

This app hasExpensive subscription, some users felt it was overpriced

🐞

This app hasReported technical issues, bugs, and errors in the app

🔒

This app hasDifficulty deleting the app or canceling the subscription

📚

This app hasContent not always age-appropriate or aligned with child's level

🤖

This app hasLack of accessibility features for users with disabilities

📢

This app hasExcessive notifications and pushy marketing tactics

🤔

This app hasConfusing layout and navigation

Top reviews

Most RecentHighest RatedLowest Rated

Horrible! Don't waste your money!

Stories of a monster/alligator under your bed that bites you? Casting Spells? And the worst interaction I have ever seen! I tried this with my granddaughter and and she was did not like it and neither did I. It was frustrating! Now they don't answer my customer service complaint and refund request!

Shazam8892

5 months ago

Response from developer

Hello, sorry to hear that you granddaughter didn't like our story about learning to understand and manage fear. As for your refund request, it is Apple that process payments and refunds. To request one, please follow this link: https://support.apple.com/en-us/HT204084 Let us know if we can be of further support at support@smart-tales.freshdesk

Awesome

I improved so much better in school I'm at the top of my class and I'm even my mom's human calculator 😂🤣!
But... I really do love it so much

SZA 🪐

6 months ago

Cute idea. Poor delivery

Super cute app. My kids love it, BUT they have math that is pretty far above grade level. There is no soft teaching to lead to learning how to navigate these problems, just addition and now multiply double digits. I’ve looked all through the settings and am not finding anything to make it more catered to the child and the levels they may be at. My children are at or above grade level and I would need to teach them completely new concepts for them to be able to do problems in the app

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Almknudson

6 months ago

Response from developer

Thank you for your kind feedback. The team is already looking into those bugs and will solve them as soon as possible!

Cute app but has Several Errors

Parents, please check content and make sure your kids are being taught properly. Remember young minds will absorb things easily, especially in repetition.
The idea of this app is really great but it is filled with many errors. So beware.

On our first time exploring the app together, kiddo and I found the interactive reading stories have spelling errors.
We then went to explore the Geometry section, which has an interactive game for kids to tap the shapes. One asked “Which shape has SIX sides”
Kiddo kept tapping a hexagon but the app kept buzzing it as an error. An octagon flew by so I tapped it just for a tat, and it said that was correct.
There are more errors throughout as well.

Overall, I think with some serious editing this can be a fantastic enrichment for kiddos, provided there are correct contents being taught.
Sadly, we will not continue using the app.

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c.h.|.O.€.

6 months ago

Response from developer

Thank you for your kind feedback. The team is already looking into those bugs and will solve them as soon as possible. We hope to see you soon with more Smart Tales adventures.

Cool

Edie Mae Ferguson

7 months ago

Amazing

I started playing this game when I was 4 still love it now 🌿☘️☘️

Love ❤️ hart

7 months ago

App Will Not Allow You To DELETE

This wasn’t what I expected from previews. I tried to DELETE the app and it won’t allow me to. The only thing it will allow you to do is remove from your Home Screen‼️ Which is still used space on your phone. The app doesn’t allow you to pick a portion from any of the categories you want to complete. You have to start from the bottom and work your way up. I chose 4th and 5th grade and it’s made more for 1st and 2nd graders.

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TSTEverclear

8 months ago

Response from developer

Hello, sorry to hear about the issue you've encountered. The process to delete Smart Tales is the same as any other app in the app store, and yes the app gets removed by your home screen without using any space on your phone. Also, all of our activities and learning programs are based on School curriculum, so perhaps you must have chosen the wrong grade. If you need further assistance, please write to support@smart-tales.freshdesk.

2 child

Can this app be downloaded to two devices ? Using same account???

jeyhun@@

8 months ago

Response from developer

Hello, absolutely yes! You can share your account on multiple devices by simply logging in! Enjoy!

Not working

I paid for a year subscription but it won’t log in for my kids to use.

quirkster33

9 months ago

Response from developer

Hi, sorry to hear about the issue you've encountered. You can contact our support team at support@smart-tales.freshdesk and we'll make sure to fix it for you.