Leave a Review Smart Tales
Will not load content
Downloaded the free trial to try out the app. I have tried over & over again, however, it never loads content. Rather it says “We are customizing the content of the app based on your child’s grade” and it gets stuck on that screen with the screen trying to load but never does. So glad I didn’t purchase this is frustratingShow lessSylvreBear
Developer Response
Hello, we're really sorry about the issue. We've identified the bug which has now been solved. Again we truly apologize for the inconvenience, and we hope to see you back with us and the 3000+ activities on STEM and early literacy.Ineffective
The app asks you to identify your child’s level then says it’s loading content but never starts. For such an expensive subscription you’d think it would at least launch. Not a good use of time.2busy2linger
Developer Response
Hello, we're really sorry about the issue. We've identified the bug which has now been solved. Again we truly apologize for the inconvenience, and we hope to see you back with us and the 3000+ activities on STEM and early literacy.Charged me twice for $89!
I’m beyond peeved. I paid the $89 for a 12 month subscription. A few months later o
I had to wipe my iPad and when I redownloaded the app it charged me again. This is not a small purchase and completely fraudulent.miichiiarnii
Signed up for a year and app not working anymore
This is very frustrating, I paid for ONE YEAR ans the app doesn’t work anymore, I can’t even get a reimbursement, I really want my money back or at least the game.Hugomarie
Developer Response
We sincerely apologize for the inconvenience you have experienced which we're happy to say has now been solved. Please reach out to us at support@smart-tales.freshdesk.com and we'll be happy to assist you further. We can offer you a promo. In case you wish to get a full refund, you can follow this link: https://support.apple.com/en-us/HT204084 Thank you for your patience and understanding.Great
Fun great appalphasam88
School
I give this a one star because my school teaches students who have different disabilities, and I would like to use this in our classroom but our school does not pay in our purchases for apps we get people who donate to us these students are losing vision, hard time learning and such more of disability needsShow lessggytv Charlie
Scam
Scammers once downloaded. You cannot unsubscribe. Did sent email but no response
Developer response is Amazing but not able to response back to his reply . The 2nd day of our signup we requested by email to cancel the subscription.
And way he mentioned like since we got charged we are trying to trick ,Shame on you guys for stealing people’s money and giving excuses like this .
All in all there app structure is so bad we cannot even close it or exit it .
No option to unsubscribe. This app is not good.
You keep the money and have some nice burger or something with your coworkers.Show lessAjeshbabukoma
Developer Response
Hello, we're sorry for the inconvenience but we can't accept to be called scammers. Smart Tales is a trusted product by millions of parents and teachers around the world and we are proud to offer a safe experience for kids and trustworthy for parents. Of course you can unsubscribe as with any other apps you have downloaded, by going directly to your icloud device's settings. You can also ask Apple for a refund for any amount you've paid following your decision to start a subscription by following this link: https://support.apple.com/en-us/HT204084 We appreciate the process might be confusing to some, but this is not a good reason to call "scammer" an entire team that works extremely hard to offer a truly educational product that has won over 20 international awards and has been chosen by Apple as App of the Day around the world.P
oI dropped your phone. What’s a fork or what lo✅ sport oh this I think.
They pppggfbfb show me the weather, Nicola put onGcbxb
Great App
My 6 year old loves the variety in this app.AKB❤️
Awesome!
My little girl has learned so much this year i loved it my little girl loves the app she couldn’t go to school this app has been so amazing to me i recommend an game with a selfie thing to customize their cute little selfie my little girl would be ever so glad if you add that! ✌️👧🏼👱🏻♀️Little horse 🐴
