Leave a Review InMotion
Continually fails to communicate with scooter
Not happy with the app which in turn has made my experience so far with the scooter a very poor one.
App continually fails to communicate with the scooter so I am unable to use the scooter lock function for fear of not being able to lock it and being left with a 20kg scooter to carry home rather than ride itShow lessBenno_72
Sad app
Does in motion realize how bad their app is? Locks after half a dozen times unlocking is sometimes impossibleCarlntheCity
How to calibrate V5F?
How do you calibrate the V5F with this app? When I push the button to calibrate it just gives me a help menu. Are you supposed to lean it on the mud guard or the headlight or on the side? I need this information thank you!merlinxwiz
Edit from last review
The app works perfectly fine, it’s just a matter of using it properly. For the scooter: turn power on, make sure it’s connected, press lock button. To unlock, turn power on, connect scooter to app, unlock. I’ve had it for a few weeks now and have not had an issue.Terry Mayhem 82
The old app looks better
I’ve just bought a new InMotion S1 scooter and while the scooter is great, to me the app is not so great. The one big thing missing that seems to appear in YouTube videos featuring the old app, is the how many kilometres/miles you have left roughly on your current charge. I understand this is only an estimate and depends on a lots of factors, however this is one feature I think that needs to be brought back to the new app. It may be there somewhere, but I can’t find it. The new app just seems a bit clunky. Maybe it will get better over time. Also, an explanation of functions like “downhill assist” and “Cruise Control” might be nice in the app as there is nothing about these functions in the instruction manual for the scooter. Maybe a function where we can tap on the item and then get an explanation as to what it actually does? Just a suggestion. Maybe that will come in future releases. Also maybe a function in the app where we can request functions be added or bug reports etc.Show lessCraig from Australia
Can’t even verify account
I’m sure the app would be great if I could get my account verified, I’ve tried for days and days to get the verification email so my account isn’t restricted but still to no luck. Being ghosted by the built in online support for some reason and the support email address also does not seem to be responsive. You think considering the price we pay for the devices that the app you need to make the device work would be intuitive and in working order. I already heard about this issue before I bought but assumed it was a small % but I seem to be wrong. Very disappointing and may have to return device if this issue cannot be resolved promptly.Show lessXhjdddjjddjdjjdjdjdjd
Locking my scooter
I have to clear out my app any time I need to lock my climber. If I leave the app open, it still doesn’t lock when I need it to. Sometimes it’ll take like a minute of me clearing the app and opening it back up for it to work. Is there a better way or maybe an update on this?Czer00lz
App needs an update
I have the RS scooter , it’s amazing.
Issue with the app.
The locking and unlocking of the scooter is annoying as you have to disconnect from the scooter and re connect and then try locking/unlocking it every time.
It would be great if the app could tell you when someone has tried moving the scooter whilst locked and set the alarm off.
This app would be awesome if the locking/unlocking function is fixed and even better if it could tell you when someone has tampered with it.Show lessKleraki
Useless
So painful the fact that their product is so good but their app is almost rendered useless. Takes so many attempts to lock the scooter. Find myself restarting the app frequentlyDan the man with one can
UnLockable?
I have no idea what’s going on with my V2 I’m sitting in the park. I have it locked by the app when I’m getting ready to leave to try to unlock it the Bluetooth failed. I can’t find my V12 via Bluetooth and it’s locked, pushing the 12 for mile and half to the local light rail station was not fun. Inmotion, you guys are more than capable of putting out some stable firmware. Great hardware + buggy software = a poor product. 😖😡😓😮💨😕Show lessClosestthingtoflight
