Leave a Review BlackVue
Don’t buy their cameras, the app is terrible and makes the camera useless
Everything is a subscription, the app is absolutely rubbish and has been for years BlackVue 100% are capitalising on the fact that by the time you’re downloading their app it’s already too late for you as you’ve bought their product.
BlackVue will bleed you dry and give you the worst possible experience in return. You’ll stay because you just dropped $1000 on a camera that’ll go to waste if you don’t.Show lessthisIsTheLastUsernameOnEarth
Same problems
I have the same problems as Touch of Good humor!
I am a paying customer that has a DR970XBox LTE and immediately I noticed a unit turning on and off, calling the support team I was told to checking my wiring, replace the SD card, they replaced the main unit and it did not fix the problem, purchasing their battery pack as a suggestive fix due to poor power connections and this didn't fix the problem, replace the LTE unit and that didn't fix the problem.
I stopped using their LTE card and went with T-Mobile and that did not fix the problem. They slowly stopped all email communications.
When connecting using their app, for some reason, it forgets that I have a unit and I have to go through the entire set up process again and again, I'm disappointed with the picture, I was expecting the best of the best 4K what I have is a dark 2K at best fish eye video.
The app has a battery indicator that Bluetooth sinks with the battery pack and you're supposed to be able to see how much battery life you have and mine most of time does not work. I have to mainly go in and look at it. And this unit is power hungry it depletes my battery back up within 15-16 hours.
And they notified me by email that I should contact them for support and that this is not an app issue and I look at the reviews... and some how my last review was deleted!
Please save your money save your time.. Do not buy Blackvue.Show lessGasHead21
Best app for communication with your camera
They have made some many improvements to the app and to be honest there's no other camera who can offer you all you need in one app they recently made an update and to be honest I stick with BlackVue since 2020 and I'm still their costumer because they are the only ones who offerer this type of security in a car, it's expensive yea but it worth the money, this camera save me probably thousands of dollars, where I live there's some low life people who likes to breaking in to vehicles and cause a lot of damage and this camera save me from that and even a posible murder, right now the suspect is on prison because this camera record 3 channel and I perfectly got him on cameraShow lessjotavivo
Developer Response
Thank you for the kind words, we're happy the system has been able to assist you !