Kiva User Reviews

Top reviews

Great product - “unable to add loan to basket”

Love what Kiva does, however as a long-time user my most common experience with Kiva is seeing lenders that appear lend-able but in actuality have been fully matched.

It adds minutes to my experience each time, and is a total waste.

Kiva let’s me bless others easily

They are an organization recommended to me by someone in the economic world of helping emerging nations. I’ve visited many of these countries and have causes that are special to me-like clean drinking water and opportunities for refugees.
This app allows people to borrow money and improve their lives who otherwise couldn’t get a bank loan. High interest rates make me uncomfortable but I know that they don’t have other means.
My money stays in the Kiva company and I just keep relending. It’s so much fun, too! Give it a try with only $25 to start!
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Response from developer

This is an extremely kind and thoughtful endorsement of Kiva's mission, and Kiva and its borrowers thank you dearly for it!

Mixed feelings

It’s a good service, runs pretty well and allows you to lend money to people in need the world over. For that I love and recommend the app.

On the other hand they do a couple of things I believe are stupid, maybe even underhanded.
Pay close attention when you get to checking out, because they automatically charge you a “donation” to every loan you send. If it’s a donation you should have to choose to opt into it, but they make it so you have to choose to opt out of it it instead... sneaky.

And second, I think they intentionally make it difficult to withdraw you money from the app. trying to get you to stay in. It’s a whole prodded to get it... and if you leave repayments sitting in the app too long, they automatically re-lend the money. As if it were their money to do with as they please.

This app is sneaky, so beware.
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Response from developer

Hi! Donations to Kiva’s operating expenses are always optional, although vital to what we do. 100% of every dollar lent on Kiva goes toward funding loans, and because we don’t take a cut, we aim to support our operations through donations from our lending community. While a donation is automatically suggested during checkout, you can always opt out on the Basket page by clicking the pencil icon next to the donation amount. Then click "no donation to Kiva" to see your total amount due adjusted. Please reach out to us at contactus@kiva.org and we would be happy to void your donation and return the funds to your account. Completing withdrawals via PayPal is a manual process, and as such, takes longer than accepting funds. Kiva must manually compile all withdrawal requests, review them, and then send them to PayPal for processing. Depending on our capacity, we try to process withdrawals once a week, meaning you'll most likely see these funds in your PayPal account this coming Friday. From time to time, however, withdrawal processing can be delayed (which is why the confirmation email you should have received said it could take 1-2 weeks). Once Kiva sends withdrawn funds to PayPal, you should be able to access them immediately.

Accessible Micro-lending to Help Globally

Trustworthy organization that brings the power of micro-lending to the masses to improve the lives of so many. The app is made for a phone, so displays like that on a tablet.

Must-Try App

This app is intuitive and extremely impactful. A great opportunity to change the world for the better and support an incredible program.

I love being able to change peoples lives one person at a time

In using this app I can loan money out and help others all over the world. I make nothing from it but happiness from helping others.

Doing the right thing has never been easier

I can’t stop global conflict, but with Kiva I can help real people impacted by it. I can’t lift a community out of poverty halfway around the world, but I can help a collective of Mayan women start a business or help fatten up a pig in the Philippines. Kiva is a great way to create impact on wild events one person at a time, and the app makes it tremendously easy. I can browse geographic regions, loan purposes, or specific populations and target loans to causes I believe in, and the check out process on the app is even easier than on their website. Please make loans with Kiva!
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Response from developer

Thank you for your kind review! If you ever encounter any issues with app, please don't hesitate to reach out to us at contactus@kiva.org.

Fantastic organization!

Kiva is the most impressive organization I have ever heard about. With very little, it is possible to support lots of hardworking people all over the world.

Gratitude

When you read the stories of how little they have and what a small amount can do to change their lives it makes me so grateful for the ability to help.

Make a change

It’s really takes such a small amount from many folks like myself and those donations have the power to change lives!

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