App currently not working
Not working
Reward Hub
Response from developer
Thank you for your feedback and for highlighting this issue. We apologize for any inconvenience this has caused and regret that your experience with our app was not up to the expected standard. We want to inform you that we have recently undergone a comprehensive revamp of our app. This update was aimed at addressing various issues, including the end-to-end functionality of Reward. Our team has worked diligently to enhance the overall performance and user experience of the app. We encourage you to download the latest version of the app to experience the improvements first-hand. Your satisfaction is important to us, and we hope that the new version will meet your expectations. If you encounter any further issues or have any suggestions, please feel free to contact us through the support button in the app. We are always here to listen and assist. We appreciate your patience and hope that you will find the updated app more efficient and enjoyable to use. Thank you for giving us the opportunity to improve and serve you better.
App not work!
Response from developer
Hello, and thank you for reaching out about your experience with our Reward app. We sincerely apologize for the inconvenience you've been experiencing with the app not loading. It's certainly not the experience we want our users to have. We want to inform you that since your review, we have made significant improvements to our app. Recently, on October 25th, 2023, we released a major update that addressed a range of issues, including those affecting app loading times. This update was part of our commitment to providing a reliable and user-friendly experience. Please ensure your app is updated to the latest version. This should hopefully resolve the loading issues you've been experiencing. If the problem persists, or if you have any other concerns, please don't hesitate to reach out to us directly through the support button in the app. We are here to help and value your feedback, as it is crucial in our ongoing efforts to improve. Thank you for your patience and understanding. We hope that the updated app will meet your needs and offer a much smoother and more enjoyable experience.
