So, I got the scale with the app for not exactly baby purposes. We have cats & when one of them got really sick I researched scales & apps to see if I can easily track it nstead of keeping an excel spreadsheet. This seemed like a great solution so I went with it. I uploaded all of my cats and went backwards entering their weights from when they were little to see the progress. Loved the app as every time I did the weighing the scale pushed the weight in and I got to pick which (not human) baby I assigned it to. Until just recently when we adopted an 8-week old kitten and I proudly wanted to add her to the app. Some genius decided that in order to add a ‘baby’ it is a requirement to put their weight & length, but on top of it, anything that is less than a human baby’s values it will not let you add the profile in. This is a new thing where they force you to do it. Didn’t use to be a year ago. So I contacted the customer service and I got a condescending response that the app is meant for human babies. What is it to them if I use it for a human baby or a kitten? How long do you use this app & scale for a baby? Not for long & then what, throw it out? With kittens & cats you get to use the app & the scale for many years so the genius that decided this is just for human babies, think again. Your marketing department doesn’t think much I’d assume or you wouldn’t be limiting this to human babies only.
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Phoebe DeSantis
leorich1
Gilster85