Leave a Review Weight Gurus
Was good, no more with iOS 15
Scale connection with app no longer working. Support says turn off Bluetooth and back on when in app and after weighing and sometimes it will record scale data. Really? I don’t know… seems kinda inconvenient and time-consuming. They know the problem and won’t fix it?? Update: workaround: start up the app (all the way). Turn off Bluetooth and wifi (quickest to pull down iPhone control center). Wait a second. Turn both back on. Dismiss control center. Weigh in and wait for first beep. You should soon get the second beep indicating transmission of scale data. Sometimes not even this workaround works but weigh again and it might just send BOTH sets of data. (So how / where is it storing the first set?) Update: tried to manually enter weight TWICE: doesn’t show in list (by month of all things). Must quit app, then BOTH manual entries show in list. Buggy! Also scale is now taking a long time to register weight and sometimes double beeps with new batteries.
BIG NEW UPDATE! NOW WITH POPUP ADS!Show lessLaraCroft_NYC
Developer Response
I am so sorry for the trouble you've had! We pushed an update, that should fix the issues you were running in to. We would love to help guide you through this. Please contact us at info@greatergoods.com or by phone at (866) 991-8494. Also, mention case number: WGiOS096. Thanks for the update and I'm so sorry you are running in to all of this problems. Try checking the permissions inside the app and make sure all of those are turned on. Then delete all of your connected scales and pair the scale again as a new one. ( you will not lose any data by doing so) Please contact us directly if that doesn't work and mention the case number from above: WGiOS096Great but only 1 big suggestion!
This app is truly amazing! I have been using it since September 2022. The only issue I have is that as I lose weight, my starting weight becomes my current weight. I truly believe that if you all added an option to adjust the starting weight to the TRUE starting weight from where I choose it to be, it will allow me to see my progress more accurately.Show lessJippy Skip
Flawed readings
I have been using this scale for 6 years. Recently there have been major issues with the app. When I step on the scale, the number on the scale and what is sent to the app is rarely the same. Then I've noticed the monthly averages are way off. Last, the monthly averages on the dashboard are not the same as the monthly averages in history. I have been working with tech support for weeks with no resolution. These are very simple tasks for an app to accomplish. These headaches are not with messing with anymore. Just ordered a Garmin scale to connect to my Garmin Connect app.Show lessCthfield3
Developer Response
We are truly sorry you haven't had the best experience with us, and we really want to help. Please contact us directly at info@greatergoods.com WGiOS261