Super fast delivery!!
I don’t know why I see bad reviews but my food came within 30 minutes of ordering. I messaged tomato.mx since it was my first time using the app and they immediately responded. Super helpful, very fast and loved my food. Thank you Tomato.mx you are a life saver on my trip in tulum!!! Please use this delivery service🙌🏻🙌🏻Zero customer service
This place takes order and sloooooooowly fills them. If there’s no delivery driver and you are sitting at home hungry, no one will respond to your WhatsApp.Worst delivery app I’ve ever used
This is the most trash app I’ve ever used, nothing works. There’s no way to contact the driver or the restaurant . Only reason people use it is because they have a monopoly in tulum.Developer Response
Hello! We are sorry for your experience, but you can contact our customer service easily from the app, it’s strange you didn’t find it because you can do it from the help section and also when you have an ongoing order, you can contact us with a simple click. Our customer support agents are always there to help, if you can tell us more what made the difficulty for you, we can check it and help you to sort out any problems you have had.