Severely lacking
The billing setup is worse than before the update. The billing amount before said zero was owed and I thought I had just forgotten to check off that bill, then I get a notice saying I’m going to lapse. There’s absolutely no detail on dates, amounts, little on history of payment and you can’t even change payment methods so they’re going to draw from an account you no longer want to use.
There’s no control over account management and it seriously needs to change.
There’s no control over account management and it seriously needs to change.
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Doesn’t work
The app is completely useless. It doesn’t work at all.
I need to pay my bill the date is due and it doesn’t work. I’ve tried for several days it doesn’t work. What is the problem it doesn’t work. I’m so incredibly frustrated it doesn’t work.
I need to pay my bill the date is due and it doesn’t work. I’ve tried for several days it doesn’t work. What is the problem it doesn’t work. I’m so incredibly frustrated it doesn’t work.
Login issues
Won’t let me log in even tho I’ve entered my user name and password correctly.
Paying bill
It doesn’t tell you what you pay for each kind of insurance or even what the bill you have in there is for at all.
Service
⭐️
Great
This app is really great. It helps me get my roadside assistance and my information from from my agent. I absolutely love it. I’m glad I’ve gone with them.
Great looking App
Cards are accessible and your entire policy is accessible through the app. Other insurance providers limit access to card only.
Improved a lot over the last few years
App is still a bit slow loading but once it’s up it works great and is nice to have access to all my policies!
Does what it should!
Gives me access to my policy and insurance cards easily. Much better than it used to be.
Love this app
I use this app all of the time! The only complaint is that I can’t scroll through my id cards, it defaults back to the beginning.
