Leave a Review Union Bank & Trust Mobile
New update inconveniences
The apps most recent update no longer has the option to freeze and unfreeze or block or unblock debit card controls.
I froze my debit card in the app before the update & now I want to unfreeze it, ( the app updated )only to find the function has been eliminated! Now, nI'm unable to unfreeze my debt card until I can reach someone at the banks in the morning!Show lessStatement accuracy
I had a $25 charge to a Sinclair station in Colorado on the 10th of May that was approved initially at the gas pump but it then got returned as unpaid because of a $25 credit card payment scheduled on the same day, the ubt go app showed the gas purchase as posted and paid but according to a supervisor the credit card payment is what actually got paid, even though it doesn’t show it on the app. So what’s the point of having this app if the reporting is inaccurate, I was a customer for over 40 years but no longer it’s ridiculous and unacceptable. I’m going to find a bank who knows what they’re doing.Show lessThanks for simplifying my life!
I am so pleased to be able to manage my account through the app. It has really simplified my life. I feel like I’m more on top of my accounts.