Shoreline
Location of home was outstanding, convenient to the beach and Belmont Park. Wonderful place to walk.
The home itself is a great size for a large group. Home needs maintenance and deep cleaning. The appliances need to be replaced. There are 2 dishwashers and both were broken. AvantStay sent paper plates, bowls, cups and silverware which helped but with 14 people there was still a lot of hand dishwashing that had to be done. The dryer took hours to dry anything and it made a lot of noise. The patio has dead plants and the outdoor spa did not look inviting. It was a good space, but for the money we paid the home should have been in much better shape.
The home itself is a great size for a large group. Home needs maintenance and deep cleaning. The appliances need to be replaced. There are 2 dishwashers and both were broken. AvantStay sent paper plates, bowls, cups and silverware which helped but with 14 people there was still a lot of hand dishwashing that had to be done. The dryer took hours to dry anything and it made a lot of noise. The patio has dead plants and the outdoor spa did not look inviting. It was a good space, but for the money we paid the home should have been in much better shape.
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Be careful. Awful customer service
AvantStay ruined our vacation. We booked a property ten months in advance of a festival to secure lodging in an extremely small town. Five months later, AvantStay emailed us saying our reservation was cancelled due to the property being delisted.
Instead of moving us into another property, we were left to fend for ourselves. There were no affordable options available for us to stay anymore, and AvantStay only offered us a 5% discount on booking a new place (which would still mean paying 50% more than we originally did).
I’m completely disgusted by how they treat their customers, and even though I’ve had good experiences with them in the past I will never been booking again with AvantStay.
Be warned.
And Tere, if you’re reading this, thank you for ruining our vacation!!!
Instead of moving us into another property, we were left to fend for ourselves. There were no affordable options available for us to stay anymore, and AvantStay only offered us a 5% discount on booking a new place (which would still mean paying 50% more than we originally did).
I’m completely disgusted by how they treat their customers, and even though I’ve had good experiences with them in the past I will never been booking again with AvantStay.
Be warned.
And Tere, if you’re reading this, thank you for ruining our vacation!!!
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Amazing home with all the amenities!
We were so happy with this home. And the AvantStay App makes it so easy. The home was super clean and has beautiful furnishings and decor. We will definitely book here again and recommend it to friends and family!
AVOID THIS COMPANY AT ALL COSTS
Please read this. This company is absolutely deplorable. Their customer service is AI and non existent.
We rented a property in telluride that was over $1000 a night. The reason we chose it is because it had a spa and sauna. Both of these had major issues.
The spa was green and reeked of fish. They finally got it cleaned for the final night. It was not completely clean but we used it anyways.
The spas RETURN VALVE did not have a grate over it. It sucked my foot into the pipe and caused a great deal of pain and bruising. It was not easy to remove my foot off the pipe.
THIS COULD HAVE DROWNED AND KILLED ANY CHILD UNDER AGE 10.
The property was dirty. The sauna had spider webs and did not get hot.
This company does not care about their owners or their renters. They are a billion dollar corporation located in Los Angeles.
They offered us a small refund. Not even enough to cover dinner for three in telluride.
DO NOT BOOK WITH THEM.
THEY ARE THIEVES.
We rented a property in telluride that was over $1000 a night. The reason we chose it is because it had a spa and sauna. Both of these had major issues.
The spa was green and reeked of fish. They finally got it cleaned for the final night. It was not completely clean but we used it anyways.
The spas RETURN VALVE did not have a grate over it. It sucked my foot into the pipe and caused a great deal of pain and bruising. It was not easy to remove my foot off the pipe.
THIS COULD HAVE DROWNED AND KILLED ANY CHILD UNDER AGE 10.
The property was dirty. The sauna had spider webs and did not get hot.
This company does not care about their owners or their renters. They are a billion dollar corporation located in Los Angeles.
They offered us a small refund. Not even enough to cover dinner for three in telluride.
DO NOT BOOK WITH THEM.
THEY ARE THIEVES.
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Avantstay just makes booking a pain.
I’ve been to two avantstay vrbos now and both times take away from the experience. Booking is more work with verification procedures (not a huge deal) but I also got 3 texts threatening law enforcement because we were too loud. My two children were asleep on the couch next to me at 8:30 in the evening and they started texting. We were not loud at all. I guess there was a noise monitor somewhere in the house. Just dumb stuff I don’t need to worry about. If there are multiple options next trip I’ll be sure to book the one that’s NOT avantstay. Just go away avantstay. No one wants you.
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Amazing vacation home for families
This home was all we expected and more! It was extremely clean and in an amazing location. The home was stocked with everything you would need in the kitchen. The beds were very comfortable and perfect space for young children as well. The outdoor area has safe space for the kids to play and an amazing hot tub that the adults enjoyed. We will most definitely be staying here again!
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Terrible company
We tried to used them before and they cancelled the stay 10 days before. We were given a credit and now the day before our trip, they say they have no house for us.
Liars and Thieves
They stole $1,100 from me. Avoid at all costs! I cancelled my booking four months in advance. In violation of their own policy, they offered me a $0 refund (after lying about how much they would refund and the reasons why). Please avoid these scammers!
Springsteen in Nashville
We stayed at the Springsteen property in Nashville for my daughter’s 21st birthday. The house was beautiful! There was plenty of space for all 10 of us, and the place was extremely clean and spacious. We didn’t spend a lot of time at the house, as we were busy enjoying all that Nashville has to offer. But it was so nice to come back to the Springsteen property at the end of each day. I would definitely stay again.
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Family Trip
This was one of the best homes we have stayed at. Safe neighborhood & the pool literally across the street was a plus for us. Well equipped home. Also appreciated the welcome gift.
Thank you for being so attentive to our needs! Definitely recommend booking this home!
Thank you for being so attentive to our needs! Definitely recommend booking this home!
