Unit 402
Great view of the gulf - but unit has no where to hang up clothes - no closet, no hook etc. ☹️ Lacking in places to plug in electronics at the table / desk! One place to plug in by the sliding class door beside the bed. Lacking a place to put toiletries in the shower except on floor🙁 shower was very slippery as well. No lights over sink because the battery operated LED lights were not working. No directions on how to work TVs and remotes and no live channels. Patio furniture is a little lacking. When you sit outside on the patio you have to look through the rails to see everything. Also they sit so low to the ground - it is hard for people to get out of them. Also keep in mind everyone is not 6 foot tall so to get into bed you have to crawl onto the bed - no way to sit on it if you are under 6 feet tall! Seriously why do I have to take out my trash, you still have to clean the room!! Also make a place for the luggage trolley by each elevator. Inconvenient to walk to the front office area to get them! Been coming here for over 20 years and defiantly been better! Wondering if Sandcastle is in my future for next year.
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Turtle Trax
Thoroughly enjoyed our stay at Turtle Trax for the week. The only thing that was missing was a regular drip coffee pot and we had not brought our own coffee pods. We also wish we had known that we had to bring bottled water as we did not want to drink the brown water. The house was and comfortable and clean. More than enough space for two people. The one suggestion I would make is making the sign of the house either larger or painting it in a different color because it was hard to see coming in at night. We woke up to the wild horses around the house pretty much every morning. The sunrises were spectacular. We will definitely be back!!
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Problems with our stay
The house was nice but there were problems. First, I feel mislead that we could possibly get early check in. There were several emails and phone calls and the specific response to my request arrived after 5pm when we had already checked in even though I was instructed by email to contact Stay ported at noon on Thursday to see if the house was ready. No one, even cleaning crew, had been on site from 2:30 on. We waited until 4 pm to enter the house. Second with Stay porter, I waited nearly 24 hours to get a simple broom! The house itself had many broken pieces of decor and furniture. I took pictures if there is a question. Most importantly, we were shorted one full bedroom because there was no door for privacy! We chose this house specifically because of the number of bedrooms so this was an issue for us. I would appreciate a response. Joy Miller
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